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“Slightly disappointed” 3 of 5 stars
Review of Comfort Inn Fresno

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Comfort Inn Fresno
2.5 of 5 Hotel   |   5455 West Shaw Avenue, Fresno, CA 93722   |  
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Choice Privileges Points
Ranked #34 of 65 hotels in Fresno
Woodland Hills, CA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Slightly disappointed”
3 of 5 stars Reviewed July 10, 2013

As an Elite Gold Choice Privileges Member, I usually stay at a Comfort Inn when choosing a hotel. Stayed at this hotel last year, and thought it was worth staying at again. Stayed for five nights this time and probably will not return next year. First of all, there is a tire repair shop across the street in Shaw Street with two large security dogs that bark ALL NIGHT long. They bark when ever a car goes by which is basically every minute being on a busy street. If you stay here, request a room facing the inner courtyard by pool. I chose to stay here again partially because of the gym. however the treadmill was out of order, and the exercise bike sounded like a tank. The breakfast was fairly good. Scrambled eggs and sausage every morning. Waffle maker, bagels, pastries, hardboiled eggs, oatmeal and on a few days a green banana or two. The food area is well organized and clean. Last year, fresh baked cookies were offered in the afternoons during the week which was a really nice touch. No cookies this year. This hotel does not have an elevator, and the upstairs is at least 10-15 degrees hotter than downstairs, so reserve a downstairs room if you don't want to have to lug up your luggage. I also had one night free from my points, however was still charged for the room which was frustrating. It was resolved when I called about it, but still aggravating.

Room Tip: Avoid outside facing rooms on Shaw Street side. Two barking dogs at tire repair shop across street b...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa C, General Manager at Comfort Inn Fresno, responded to this review, August 25, 2013
Thank you for being a Choice Privileges memner and thank you for your review. We are currently under new management and looking forward to some positive changes. The treadmill has been replaced and the air conditioner on the second floor has been repaired. I am currently looking into getting the cookies back in the afternoon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Pahokee, Florida
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 12, 2013

I've stayed at this hotel on about three occasions. The positives I experienced are, they always had the room I reserved, HBO, high speed that's reliable, cold AC, and as a smoker, they offer smoking rooms, which is rare to find in that area. Frankly, the latter is the only reason I stay at this hotel.

The primary drawbacks are: location, the area doesn't give you the safest feeling, no elevator - you've got to carry your luggage up about 18 steps to get to the 2nd floor, and room appearance - the rooms are a bit dated and could use a remodel.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Francisco
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 8, 2013 via mobile

For $60 on Priceline, the newly renovated room and breakfast are a good deal. But the area is not super desirable, and the staff did not impress. We packed in a rush, and I forgot my brush. The front desk said they had no comb. Then when my husband asked for a razor later, they discovered they had combs next to the razors. And out of the 15 hotels we've stayed at in the past three years, this is the first one without any cribs.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Merced, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 6, 2013

Good place for a stopover. Had a quiet stay other than the steam from the bathroom setting off the fire alarm in the room.

Reserved a King room, found I had to pay a $10 deposit for the in room safe that wasn't listed on the website but didn't get that deposit back at check-out. I didn't use or need the safe, I was there for one night. If I was staying for a few days I could see the convenience but it was unnecessary.

The parking was tricky to figure out. I was able to park close to my room on the end of the hotel and then I had to find the door for the stairs which should have been better marked, it was quite confusing.

I agree there could have been a better selection of channels.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Irvine, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 30, 2013

The motel is right off the 5 fwy. Fairly new property, clean, comfortable two Queens for under $80. Waffle machine was not operating(my favorite), so if not working on your stay its intentional. Go East on Shaw and you will have all kinds of places to eat.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bakersfield, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 16, 2013

Overall, this was an adequate place to stay overnight. The price was inexpensive, but the hotel is under renovation. The Front Desk Staff were polite and helpful, they even re-assigned me to a room that was on the top floor and opposite the side construction was taking place. During my stay, I didn't experience any inconvenience related to the renovation.

The reason to stay: 1) price was inexpensive, 2) the location on the bike path was convenient allowing me to go for a run on something other than a treadmill, and 3) I found the staff to be friendly and accommodating.

The reason I don't give it higher marks: 1) it took an exceedingly long time for hot water to come out of the shower head, and 2) when I needed a fresh towel, it took a while for the clean towel to get to my room.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Orem, Utah
Top Contributor
100 reviews 100 reviews
54 hotel reviews
Reviews in 43 cities Reviews in 43 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 6, 2013

I have stayed here several times over the years as the company I work for has a couple of manufacturing facilities here in town. I've never had a problem here. The staff is always friendly and helpful. The rooms are clean. My room was large and comfy and I feel the rates here are reasonable. The breakfast has many choices and they keep things stocked. I did overhear a conversation between a guest who was checking out and the front desk clerk. The guest had just gone out to here car that she had parked at the rear of the property. She was informing the clerk that the car had been broken into and many items were gone. I always park near the front door and have never had a problem. I'll continue to stay here when I come to Fresno.

Room Tip: Don't go to the breakfast room right when it opens and lots of construction guys are in there at...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Fresno

Address: 5455 West Shaw Avenue, Fresno, CA 93722
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 65 hotels in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Fresno 2.5*
Official Description (provided by the hotel):
Complimentary WIFI throughout the hotel. Microwave and refrigerator in all rooms. Complimentary Hot and Cold buffet "YOUR MORNING BREAKFAST". Located in northwest. Fresno State University nearby. Exercise room and pool available. ... more   less 
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Also Known As:
Comfort Inn Fresno Hotel Fresno
Fresno Comfort Inn

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