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“Convenient Clean and Friendly” 4 of 5 stars
Review of BEST WESTERN PLUS Fresno Airport Hotel

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BEST WESTERN PLUS Fresno Airport Hotel
3.0 of 5 Hotel   |   1551 North Peach Avenue, Fresno, CA 93727   |  
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Ranked #6 of 65 Hotels in Fresno
Tampa
Top Contributor
75 reviews 75 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
158 helpful votes 158 helpful votes
“Convenient Clean and Friendly”
4 of 5 stars Reviewed July 22, 2014

The room was small but well appointed and clean. The staff was friendly and helpful. The pool area was quite nice even though I didn't use it. The breakfast was average. A Starbucks is next door for all you fanatics. The room was $150 which seemed high, but within my target range for biz trips.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginka P, General Manager at BEST WESTERN PLUS Fresno Airport Hotel, responded to this review, July 25, 2014
Thank you for the nice comments! We are glad you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    78
    48
    21
    6
    6
See reviews for
36
14
12
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
New Rochelle, NY
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 19, 2014

We stayed here for one night after vacation in Sequoia National Park. Located right by airport. Large, clean rooms with fast, free Internet. Complimentary beverages and coffee during the day and a hot buffet breakfast in the morning. Nice sized pool and a hot tub which was perfect for sore muscles after our trip. Definitely would go back.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginka P, General Manager at BEST WESTERN PLUS Fresno Airport Hotel, responded to this review, July 21, 2014
Thank you for your nice comments! I hope business or pleasure brings you back to us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liberty, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

I am not sure how old the hotel is, but it appeared to be fairly new. The room was very nice and clean. The staff was very friendly. It is within five minutes of the rental car return at the airport. A great thing for an early flight.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginka P, General Manager at BEST WESTERN PLUS Fresno Airport Hotel, responded to this review, July 21, 2014
Thank you for your time to give us your feedback! Entire staff appreciates it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
4 of 5 stars Reviewed July 14, 2014

The hotel has been recently renovated, everything was clean and pleasant looking. Staff were helpful and friendly and the shuttle was available when we needed it without waiting. We encountered no problems during the stay.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginka P, General Manager at BEST WESTERN PLUS Fresno Airport Hotel, responded to this review, July 16, 2014
I am very glad you enjoyed your stay and even more that our hotel staff provided a good service.
Enjoy the summer and we all hope to see you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara, United States
2 reviews
5 of 5 stars Reviewed July 10, 2014

Excellent facility, Excellent staff, very pleasant place to stay. Close to freeway and airport but not so close as to be noisy. Newly renovated, everything works. Jackie at the front desk is a delight to deal with.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginka P, General Manager at BEST WESTERN PLUS Fresno Airport Hotel, responded to this review, July 16, 2014
Thank you! Your nice words were shared with Jacky and entire hotel staff. Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 10, 2014

Stayed her last month for several days. Room was okay, bed was comfy but I could hear neighbors all night, hootin and hollering and acting like drunk fools. Very annoying and regretfully, I didn't ask to change rooms because I was so dang tired and it was so hot (110*), even in the hallways and elevator. Figured I'd just turn the tv up and thus, slept with it on. Breakfast was ok, the eggs could have been better but i managed to make a meal of a bagel and coffee. Typical free buffet, not the best, not the worst. Server was professional and pleasant, so kudos to her! They also have a bar in the evening and there were a few guests each night. I observed then overheard the bartender telling another guest about the uh, "interesting female patron" that sat down, then left shortly thereafter with her "male companion" that she had "met" at the bar. They proceeded upstairs to a room. The bartender was telling the inquiring guest that this particular "female patron" was in fact, a "regular guest" who apparently rented a room for several days each month, in order to "conduct her business" there. Apparently staff observes this "returning female guest" EVERY month, who has numerous "gentleman friends" meet her rthere and NOTHING is done about it?! I asked if the front desk was aware of this and she said that the "male customers" enter the hotel via the side doors. Apparently this has been going on "for awhile". I was thoroughly disgusted after I heard this; luckily we were departing the next day but I couldn't help but think "Gees, I sure hope they never used THIS hotel room for their encounters!".
I am in the Fresno area several times a year for business and sadly, I will NOT return to this hotel, nor will I patronize other BW properties after this (I had a bad experience with a BW Plus in Mountain View a few months back). I had high hopes for this newly renovated property but alas, if the bartender and front desk staff allow a "female guest" to conduct her "business with male customers" upstairs in this hotel, shame on them! I will not return, nor will I recommend this hotel to colleagues (of which we have many who go to Fresno for business). Sorry BW, you have to do a better job of NOT allowing hookers to use your hotel to conduct their business!!!

  • Stayed June 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginka P, General Manager at BEST WESTERN PLUS Fresno Airport Hotel, responded to this review, July 16, 2014
It is very disappointing to hear all of the details but your comments are very well appreciated as they assist us to take care of problems and help us provide a better customer service!
Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, Maryland
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 3, 2014

Clean, comfortable and close to airport. There is a swimming pool for those who are interested. I was pleasantly surprised. Breakfast, parking and wifi are free. There is also a Starbucks and Quiznos on the property.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginka P, General Manager at BEST WESTERN PLUS Fresno Airport Hotel, responded to this review, July 16, 2014
We all appreciate your nice comments. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Fresno Airport Hotel

Address: 1551 North Peach Avenue, Fresno, CA 93727
Phone Number:
Location: United States > California > Fresno
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Fresno
#3 Family Hotel in Fresno
#11 Business Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Fresno Airport Hotel 3*
Official Description (provided by the hotel):
At the Best Western Plus Fresno Airport Hotel all of our guest rooms feature complimentary high speed internet service. Our hotel is 100% non-smoking with your choice of either a King room or a room with two queen beds. Each room features 42 inch flat screen televisions for viewing enjoyment. We offer complimentary airport shuttle service to and from the airport 24 hours a day. We are located on McKinley and Peach next to the main entrance of Fresno Yosemite International Airport. We are pleased to have Starbucks sharing our main entrance of the Fresno Airport Hotel. We are very excited to now feature a complimentary hot deluxe breakfast to all of our guests. Hotel added to its inventory 8 suites featuring King or Queen bedroom and a separate living room. ... more   less 
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Also Known As:
Courtyard By Marriott Fresno Airport Hotel Fresno
Courtyard Fresno Airport
Fresno Courtyard
Fresno Marriott

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