As an Executive Business traveler, I am frequently on the road and have stayed at many Marriott properties all over the world. This property definitely lacks "customer service." The front desk staff at most Marriott properties is extremely professional and very warm and welcoming at check in...but not here. As I was waiting to check in, I noticed how impatient, unprofessional and just rude the front desk lady was. After finishing with the guest in front of me, it was my turn, and I experienced the same rude, unprofessional treatment that I had just witnessed. This is NOT the standard of service that I am accustomed to as a executive business customer and frequent guest of the Marriott. The front desk staff need a lesson in customer service. The location of this property is "literally minutes" from the airport. That is the only positive thing about this property. There is NO hot meal service for dinner. You have to go out for dinner if you want a hot meal. Additionally, this property sits right next to the train tracks, so if you enjoy the noise of trains in the middle of the night, you hit the jack pot. For the majority of us that want a peaceful night's rest, this would not be a recommended location unless you have an early morning flight as you are literally minutes (2 minutes) from the terminal.
- Also Known As:
- Courtyard By Marriott Fresno Airport Hotel Fresno
- Courtyard By Marriott Fresno Airport Hotel
- Courtyard Fresno Airport
- Courtyard Fresno
- Fresno Marriott
- Fresno Courtyard
- Official Description (provided by the hotel):
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At the Fresno Airport Hotel all of our guest rooms feature complimentary high speed internet service. Our hotel is 100% non-smoking with your choice of either a King room or a room with two double beds. Each room features 42 inch flat screen telvisions for viewing enjoyment. We offer complimentary airport shuttle service to and from the airport 24 hours a day. We are located on McKinley and Peach next to the main enterance of Fresno Yosemite International Airport. We are pleased to have Starbucks sharing our main enterance of the Fresno Airport Hotel. We are very exited to now feature a complimentary breakfast to all of our guests. We are currently making plans to add suites to our hotel.
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- Reservation Options:
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