I checked into the hotel and already I had a minor accident; bath oil had dripped from my car to the entrance way and through the lobby. No problem. The staff was right on it. Within 5 minutes they had begun cleaning it up. I loved how they offer you breakfast for 4 people for just $1 more than not eating. $1 can you believe it. I was traveling for the CIF state track meet so I did not have a lot of time but they were very helpful. I was allowed to take the breakfast buffet upstairs to my grandmother (who is 98 years young) and then come back and get mine. The front desk was very helpful with directions and offering me more food. It made a miserably HOT day (106+ degrees) cool.