Her is the deal. My wife and 2 young children have been traveling the west for the past 5 weeks in our camper van. After a long day hiking Yosemite and having no luck finding a campground, they thought they would try this hotel just for the A/C, shower and a bed.
Well, after looking at 9 horrible rooms, my young 11 year old daughter commented that the man in the room next door was sitting on the floor with a needle in his arm and the door open. Oh goody, lessons on intravenous drug use for my 11 and 5 year old.
Suffice to say they advised the desk person that they would not be staying and get this, the front desk person shrugged like it was no big deal and we should have known.
Further, when I voiced my complaint to the customer service line, they acted the same way.
Bye bye forever to this entire group and you know what? My company (of which I am the owner) booked over 102 days last year at Homestead Suites and that will never happen again. This company is off our approved list.
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- Also Known As:
- Crossland Economy Studios Fresno Hotel Fresno
- Extended Stay America Fresno