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“Good visit” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Fresno-North

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Country Inn & Suites By Carlson, Fresno-North
2.5 of 5 Hotel   |   6065 N. Thesta Ave, Fresno, CA 93710   |  
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Ranked #13 of 64 Hotels in Fresno
Northampton, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Good visit”
4 of 5 stars Reviewed July 10, 2014

The positives: clean room, good breakfast, friendly staff

The negatives: when we checked in they accidentally gave us keys to a room with someone in it, SLOW elevator

Overall, we had an enjoyable stay and would return again if we were in the area

Stayed July 2014
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299 reviews from our community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
San Mateo, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 6, 2014

First, just the facts then some thoughts:

* Checkin was easy and fast, customer service very good. We had a double queen room at $75/night to start.
* Noticed the room carpet had 3-4 large/long dirt streaks - let the front desk know so I wouldn't get dinged. The room carpet was pretty dirty - walking around in socks for under 5m made them black. I've stayed in an array of dingy to upscale hotels - carpets shouldn't be this dirty even for a 2* hotel.
* Room was on the 3rd floor (and it was ~100 degrees outside) and it was very hot in the hall as well as our room (82 degrees). The night manager, Joseph (who I'll call out as being very good and customer focused!) came up to adjust the thermostat and check the A/C, but even after a couple hours we were still at 79 degrees.
* Since there were no rooms to switch to that night we decided to wait it out until morning, figuring it would slowly drop overnight as it cooled outside. Hot night but dealt with it. Joseph got us switched to a new room for the next couple nights. The new room's carpet was much much cleaner as well.
* Overall rooms and halls are showing their age, ready for a rehab. The A/C units in both rooms were really loud - I'm a fairly deep sleeper and was woken up several times when they kicked on. Bathrooms were clean.
* Only the suites have an in-room fridge, regular rooms don't.
* Fitness center has a few treadmills, no weights or exercise equipment.
* Breakfast was good, and included - they had scrambled eggs both days, then sausage or bacon, french toast or potatoes. Also had prepacked muffins, danishes, as well as fruit, yogurt and the waffle maker.
* Pool is indoor, which is nice - it's not terribly big and it's pretty old, but clean enough and there's a hot tub. Towels were available.
** During the weekend, the hotel "partially" rents the pool to a private swim business. The swim manager (outside of the pool) was giving my 5y daughter old guff about swimming near the stairs because the instructor and child client were in the area. The first time I did not say anything, the second time I told the manager "they" could stay on one side and we'd stay on the other side of the small stair area (after asking if they were even staying at the hotel and her saying she rented the pool). Fortunately, the pool was empty except for another guy who was just swimming in the deeper end. What happens if the pool has more than 5 hotel guests swimming?

Overall, it's still a decent value at $75/night, but just know you get what you pay for. The hotel is older and you could get stuck with a "less clean" room. The AC units are quite loud.

The hotel renting the part of the pool seems a bit ridiculous and dumb - yes, I get that it's probably only mid-day when departing folks have checked out and incoming folks have not checked in, but it was a lousy experience for us - as a business, I would not want my clients arguing with each other. (Apparently someone else complained before me as I didn't mention it until checkout.) The shallow end was still 3 1/2 feet high so any kids under 6 *need* to be near the stairs to play/swim comfortably- having to fight over this space with someone else is obnoxious.

While this seemed to be a good price for Fresno, given the sum of the minor headaches I'd probably try a different hotel next time. That said, this could be a bad luck one-off experience. If you aren't using the pool and just need a place to crash with some good breakfast, this place is a good deal.

Room Tip: Would advise against a 3rd floor room - the hallway had to be over 85 degrees and the first room we...
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Collins, Colorado
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed here for 3 nights while visiting family. Great location near 41 and River Park, and the Priceline price was right at $72.00/night. Indoor pool, jacuzzi, and the breakfast was much better than expected except for the powdered eggs. Very nice staff. Only complaints I have are that the carpets are dirty but I believe they are planning a remodel soon. We also asked for extra pillows and they said they were out (?) Comfy beds and spacious bathroom. The AC took a few hours but kicked in and kept us very cool in the 110 degree heat. Nice to have a fridge and microwave in the room. It is next to 41 but we did not hear the traffic.

Room Tip: Ask for the third floor, lower #ed rooms (we stayed in 302) which keeps you in an end unit away from...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephenville, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

Our stay at the Country Inn was wonderful. They had everything we needed for the four days we were staying in the Fresno area. Our grandson needed a pool to do laps and he did not miss an evening. The breakfast was filling and being able to get coffee 24 hours a day was a treat!

Room Tip: Higher floor had less traffic and essentially no noise whatsoever. Stay away from the elevator. Ve...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, WA, USA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 28, 2014

We normally stay at another hotel when visiting family in Fresno, but decided to try the property based on reviews and price. Also, the location worked out really well for us--near stores, restaurants, and CA 41 for cross-town connections. (By the way, one reviewer's comment about an awkward U-turn was really no problem.)

The hotel was more than adequate for our needs. The front desk service was prompt and friendly, and check in with our Expedia reservations was easy. The room with two queen beds was large enough so that our adult daughter could stay with us, too. The beds were comfortable and everything in the room worked. Breakfast was fairly typical hotel fare, but was good, hot, and one or two things were changed out each day. It was more than adequate to avoid going out for breakfast. There were other features in the hotel, such as a pool, but we did not use them.

The reason we gave it 4 out of 5 was that there were changes that needed to be made. For example, when we got into the room, there was an exposed bare wire near the A/C unit. When we could not get the A/C to work, we called the front desk and the man who checked us in came up immediately to secure the wire. He also explained we needed to use the thermostat on the wall, and we were all set. The bathroom was fine, but showed some age and deferred maintenance.

We will certainly consider staying at Country Inn & Suites North Fresno the next time we are in town. We paid about $80/night, and that was a good value for what we got. Thanks.

Room Tip: We were given room 324. That was on the top floor at the end of the hallway and next to the emergen...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cypress, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

Recently I had the pleasure of being a guest at this hotel. The prices were reasonable, the rooms clean and the staff was most friendly and helpful. It felt like home. I was most impressed with Cameron at the front desk, he always had a smile and was very professional and helpful. The free breakfast offered was very nice and had a variety of choices. I was also impressed with the young lady that worked tirelessly at keeping the breakfast room stocked as the many hungry guests quickly emptied the food containers, and coffee pots, ect. I will stay here again while in Fresno.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stopped in Fresno for one night and chose this hotel for our stay.

The hotel is located just next to the highway passing through town, which means that you can find it easily, but it also means the noise from the highway will be heard in your room.

The service is excellent - everyone was very pleasant and helpful. I just have one minor complaint - I was not told upon check-in that they will charge a security deposit so I was a bit shocked when I found it charged on my card. When I asked, the lady at the reception explained it to me, but I think they should let you know that beforehand.

The room was very spacious, nicely furnished and clean with a well-equipped bathroom. My only issue was the noise from outside, but it was not that bad.

The breakfast was pretty standard - waffles, pastries, fruit, cereals and yougurt - pretty much the same as in every hotel we stayed in in California.

All in all, this hotel is a good choice if you're looking for a place to spend a night while passing through.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Fresno-North

Address: 6065 N. Thesta Ave, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Fresno
#8 Romantic Hotel in Fresno
#10 Business Hotel in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fresno-North 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Three story Motor Inn, popular guest room amenities, continental breakfast; located off Highway 41 at Bullard, Northeast Fresno. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Fresno-North Hotel Fresno
Country Inn And Suites By Carlson, Fresno-North
Fresno Country Inn

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