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“Very nice” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Fresno-North

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Country Inn & Suites By Carlson, Fresno-North
2.5 of 5 Hotel   |   6065 N. Thesta Ave, Fresno, CA 93710   |  
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Ranked #13 of 64 Hotels in Fresno
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Very nice”
4 of 5 stars Reviewed April 13, 2013

We stayed here for one night. We had a room on the third floor, next to the elevator. If you don't like noise, don't get this room. I had concerns as there is a constant humming from the machinery in addition to the clanking as the elevator went up and down, bit I was lucky, the humming actually helped put me to sleep! The room was very clean and comfortable, and a good size. Breakfast was varied, healthy options were available. The fresh fruit salad was a nice change, as was the REAL crockery!
The other issue we had was the lack of a shelf in the bathroom for our toiletries. A tiny shelf was all there was, or the tank of the toilet, which was a little dicey! It is quite a large bathroom, so there is plenty of room for a shelf.
The indoor pool was a bonus, the spa was a bit too warm for me.
Overall, a very nice hotel, great value and I would recommend it.

Room Tip: If noise is a concern, ask for a room away from the elevator.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno-North, responded to this review, April 23, 2013
Dear Shazzcatz,

Thank you for taking the time to leave us a wonderful review. We are thrilled to see that you enjoyed our hotel and the amenities we offer.

We're in a process to remodel the hotel this year and the humming sound of elevators, and the lack of space for toiletries would be a part of our checklist. I'm sorry if that brought any inconvenience to you.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Sacramento, California
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 11, 2013

Very friendly and helpful staff. Very welcoming to have a tray of warm cookies as you check in and a basket of granola bars to snack on too besides being very clean in the reception and dining areas. Large room was clean and bedding was comfortable after a long day! Was relaxing to have an indoor pool to use in the evening. Breakfast had a very good variety for all and staff was very good about keeping items stocked and area clean. Hotel definitely had nice touches for one who was staying in the area including a basket of fruits....with cute bags so you don't have your hands full with all the luggage! Place was recommended by my brother who had stayed previously and I would highly recommend it to others as well especially with convenient location. Thank you!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno-North, responded to this review, April 23, 2013
Dear Cherylstravels,

Thank you for taking the time to leave us a full five stars review. We are thrilled to see that you enjoyed your time at the hotel.

We make sure that our guests receive top of the line service and amenities so they feel like home away from home :)

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
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Clovis, California
1 review
5 of 5 stars Reviewed April 11, 2013

We had a wonderful time at the Country Inn & Suites by Carlson in Fresno! The breakfast was excellent...tasty and lots of variety! The service was exemplary...all the staff we met were very helpful. The accommodations were comfortable, clean and pleasant. We would stay there again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno-North, responded to this review, April 23, 2013
Dear TerriF575,

Thank you for taking the time to give us a full five star review. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
5 of 5 stars Reviewed April 9, 2013

The customer service at this hotel is superior. There were a few guests checking in when I arrived and Jessica M. helped us all quickly, efficiently, and pleasantly. Her recommendation for dinner that night was great (Casa Corona). I left my Dopp Kit at home and appreciated the toiletries that the hotel had on hand, especially a razor and shaving cream, so that I didn't have to search out a Walgreens late at night. The room was clean, comfortable, and pleasant. I'd stay here again, and I will recommend it highly.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno-North, responded to this review, April 23, 2013
Dear RichardM894,

Thank you for taking the time leave us a five star review We are thrilled to see that you enjoyed your time at the hotel.

Jesscia is great with her customer service and recomendations. I'm glad that you were happy with the way we served at the hotel.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 3, 2013

Had no booking, last minute decision. Other hotels ranked higher here booked out and another hotel recommended rooms free here. Delightful, warm and professional welcome with cookies and fruit. Clean rooms, very comfortable beds and large bathroom. Breakfast more than adequate including make your own waffles and was well maintained.
Pleasant surprise.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno-North, responded to this review, April 23, 2013
Dear monjack00,

Thank you for taking the time to give us a wonderful review. We are thrilled to see that you enjoyed your time at the hotel.

Our moto at Country in is Caring, Comfortable and being Consistent :)

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nipomo, California, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2013

We love staying here. The rooms are clean, no bugs ever. Comfy beds and pillows. Indoor pool and Hot tub are great after a long drive, although it needed cleaning this time.

The night clerk was awesome. She was multitasking beautifully. She had many check ins, many phone calls, and still treated everyone with respect and a great attitude. I believe her name was Jessica. She was so gracious that even in the midst of all the chaos, she still took time to bring toiletries to our room instead of us having to leave the room late. She did a GREAT job.

Breakfast was great. They had a diverse selection and even my picky eater kids were able to find something that they liked.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ripon, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2013 via mobile

In a country where hotel stays are simply transactional when dealing with the hotel employees, it was refreshing to deal with Jessica at the front desk. She was warm, engaging and caring. I stayed with my wife and two young children while in town attending to family business. The hotel has a fun indoor pool/ spa; the double queen room was adequate in size and clean with microwave and fridge; the breakfast fairly standard fair. What makes this place and most places stand out are people the company employe to represent their establishment. I recruit, hire and develop people as a part of my profession. Jessica should be highly valued as you can train processes and procedures, but you can not ever train someone into giving their heart and passion into whatever it is they do.

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Fresno-North

Address: 6065 N. Thesta Ave, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Fresno
#8 Romantic Hotel in Fresno
#9 Business Hotel in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fresno-North 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Three story Motor Inn, popular guest room amenities, continental breakfast; located off Highway 41 at Bullard, Northeast Fresno. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Fresno-North Hotel Fresno
Country Inn And Suites By Carlson, Fresno-North
Fresno Country Inn

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