We were planned to see the Yosemite National Forest and in our way we desided to stay in Fresno. Did not reserv the room on line or by the phone. We exit from free way and the first close Hotel, Inn was this one. Spoke with the front desk and reserve a room. We had an infant with us and request a infant bed for the room.
Room was very dark ( not the pictures on their web site) and dirty. The kitchen cabinet was dusty and room were damp and you can fill the air way heavy to breath. Not a good place for family with kids. They offer free break fast but they serve it in thge lobby. No chair not table. I mean you have to go there and pick your breakfast and take it to your room ( do not get fooled by the web pictures ). I forgot to check the room before handing my credit card. I should have done that. We got the key and within 2 minuets we return the room. Front desk did not want to refound. I demand to speak with manager. He called the manager and spoke with her in their native langage. For me that is offensive since I do not underestand what was he was talking about. I mean that is not a customer service. Anyway I spoke with the owner/manager and got my refound. The money back to my account after 3 days!?? This might be a good place to solo stay but not good for family with kids. We moved out and went down the same road ( Blackstone ) Bestwestern perfect room, great service.
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- Also Known As:
- Travelodge Fresno
- Travel Lodge Fresno
- Fresno Travel Lodge
- Fresno Travelodge