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“I had dirty sheets” 3 of 5 stars
Review of University Square Hotel

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University Square Hotel
2.5 of 5 Hotel   |   4961 North Cedar Ave., Fresno, CA 93724 (Formerly Piccadilly Inn University)   |  
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Hotel amenities
Ranked #42 of 65 Hotels in Fresno
Grafenwohr, Germany
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“I had dirty sheets”
3 of 5 stars Reviewed 1 week ago

We had just entered the room and my daughter was sleeping, I pull back the top knitted sheet and there was dried ketchup all over it. I immediately called the front desk and they came up with fresh sheets...but that makes me wonder..you know? how many times they have not washed the top knitted sheet between guests? They apologized. The front desk staff was super friendly though, i think her name was Ping. I liked her, very professional and helpful.

  • Stayed February 2015, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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84 reviews from our community

Traveler rating
    8
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    22
    21
    15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Mattawa, Washington
1 review
2 of 5 stars Reviewed 2 weeks ago

The first night, at 70% occupancy, it was fine. Adequate for the cost. The 2nd and 3rd nights, when full, we had no hot water for showering in the morning. After the first morning of cold, we thought it might be fixed. After the 2nd morning of cold, we checked-out, and the clerk said she would make a note of the cold, and ask the manager to make an adjustment on our charge, however, the computer system was down, so she wouldn't be able to do anything about it until it was up. That was 3 days ago. You know the rest.

Room Tip: Make sure the hotel is not full when you stay, not enough hot water to go around.
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  • Stayed February 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, USA
Top Contributor
142 reviews 142 reviews
30 hotel reviews
Reviews in 74 cities Reviews in 74 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I paid for a middle of the road value hotel. Got a room that was partial upgraded. Wifi worked fine but no tv in exercise room. Free breakfast but nothing to write home about. I am not excited about having stayed here and yet don't have any reason to not come back.

Stayed February 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 9, 2015

We stayed at hotel in Fresno on our way to San Fransisco. Hotel is nice, rooms are huge and for me personally, creeping huge!!! (Victoria building) Rooms are clean and quiet. Breakfast in the morning - mediocre, some scrambled eggs, toast/bagels, cereals and milk. Nothing fancy! Staff is nice and friendly.

Stayed January 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2014

Another travel site had rated this is a 3 star motel. I would not recommend this for a business traveler. It is very close to Fresno State College and maybe that is why it has so many locking gates each floor has a locking the gate to get onto the floor and even to get into that building its locking . The elevator in my building took a very hard press on the button to get the elevator to move. It is very old but the room actually was fairly nice and fairly clean. The breakfast was also fine but it is just not what I would expect from a 3 star motel.

Stayed November 2014, traveled on business
Was this review helpful? Yes 1
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Hertfordshire
Top Contributor
241 reviews 241 reviews
68 hotel reviews
Reviews in 110 cities Reviews in 110 cities
153 helpful votes 153 helpful votes
2 of 5 stars Reviewed November 3, 2014

The hotel was chosen by our tour company & was responsible for a lot of black jokes about prisons & time off for good behaviour. The amount of security to get into the buildings was alarming rather than re-assuring. The rooms were quite nice once you were in them. Breakfast was a mere token, if there was any left to eat.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 1 of 5 stars Service
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Newcastle upon Tyne UK
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 18, 2014

Walking through the lobby we could see that this has once been a nice hotel but it has suffered many years of neglect. Our room was huge but that just emphasised the filthy carpet and the bleak decor. There was virtually no Internet access either. Breakfast was the worst we have had in any hotel. Cheap bread products, still in there packaging, we're piled up beside a crumb-encrusted toaster, no jam, no bacon, only fried potato and rubbery scrambled eggs.

The only reason I've stretched to two stars is that we slept well. The bed was reasonably comfortable, the bedding clean and the room was quiet once we worked out how to disconnect the fridge.

Room Tip: Stay somewhere else unless you get it VERY cheap.
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  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about University Square Hotel

Address: 4961 North Cedar Ave., Fresno, CA 93724 (Formerly Piccadilly Inn University)
Phone Number:
Location: United States > California > Fresno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 65 Hotels in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — University Square Hotel 2.5*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to The University Square Hotel! We are located just minutes from Downtown Fresno, The Fresno Convention Center, Save Mart Center Fresno and adjacent to California State University Fresno. University Square Hotel is the perfect choice for both the business or leisure traveler. The hotel is close to a variety of shopping or dining options like Fashion Fair Mall, Fig Garden Village or River Park. Looking for some more fun? University Square Hotel is near a multitude of activities like the Chaffee Zoo, Fresno Museum of Art, Fresno State Bulldog sports or the Fresno Grizzlies. If you want to relax, simply stay put and enjoy our amenities including a refreshing swimming pool, garden courtyard, heated spa and a comprehensive gym for an invigorating work out. Relax in our spacious guest rooms complete with plush, upgraded bedding. Each room comes equipped with the amenities needed for a great stay. All rooms come with a refrigerator and microwaves upon request. We offer our guests a deluxe hotel with a continental breakfast and complimentary high speed internet access along with a business center for free! Planning a meeting or special event? The University Square Hotel has a superior level of guest service and exceptional meeting, wedding, and banquet facilities. Our elegant ballroom can accommodate up to 400 people banquet style. The University Square Hotel has a full service catering team to meet your needs. We're ready to plan your next event. We welcome your visit to the Fresno area! ... more   less 
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Also Known As:
Piccadilly Hotel University
Piccadilly Hotel Fresno

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