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All 66 Fresno hotels

University Inn: Traveler Reviews

1.5 of 5
2655 E. Shaw Ave., Fresno, CA 93710
Hotel amenities
University Inn
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Ranked #48 of 66 hotels in Fresno
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30 reviews from our community

    Trip type
Traveler rating
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    8
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Date Rating
Beringen, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Awful!”
1 of 5 stars Reviewed October 2, 2012

Worst place we've ever stayed at!
The rooms smelled funny.
The carpet and chairs showed dirty stains...
The sheets were dusty en made me itchy.
I felt dirty after sleeping at this place.
The rooms were overall real dirty, and old, this place urgently needs a full make-over!!!!
Plus the service was poorly and the wifi did not work, annoying when you are on the road for one month!!!!!!!!!!!

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Davy D about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UniversityInnFresno, Manager at University Inn, responded to this review
October 5, 2012
Thank you for your review, every comment is used to correct any problems we might have in our property. We have a 24hr maintenance staff that can help you with any problems you might have during your stay.
Regarding the internet, I personally made sure every guest has internet. Except for when our service was being upgraded two months ago for a day, the internet has not had any problems. OUr system runs on the same network that our guests use, therefore we can't operate the business if there is no internet. If you had any problems, our front desk staff will direct you to maintenance or myself during the hours of 8am - 7 pm. After those hours, maintenance can still resolve the issue by simply dialing "0".
Our room carpets get cleaned after every third stay or depending on how the previous guest left it. If its noticeably dirty, the housekeeper will report it and have it cleaned.
Sheets get changed after every guest checks out and there are no exceptions in that.
As with any hotel, please inform management if you have any problems so that we can correct the issue right away.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Overnight stay with Great Dane”
2 of 5 stars Reviewed March 25, 2012

Hotel was not clean. Had no shower curtain, shampoo, soap, etc... Told front desk staff about the shower curtain in the morning and they were surprised, but offered no compensation. They just said "that's too bad".

Grounds were dirty (broken glass and we even saw a razor blade)

We would not stay at this place again.

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask Free2bgr8ful about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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15 helpful votes 15 helpful votes
“Needs work!!”
3 of 5 stars Reviewed March 21, 2012 via mobile

NO shower curtain, loose taps and dirty!! Need I say more... Dirt on the carpet, behind the stands but towels were clean....

  • Stayed March 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask jsimmill about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Stinks in soooo many ways”
1 of 5 stars Reviewed November 25, 2011 via mobile

stayed with my college~aged daughter after reading a few reviews, some good , some ...not so much. My own experience, included sitting in my car at first, considering leaving because of the dompletelly out of control "families" in the surrounding rooms . The room smelled of a bad chemical and I felt "ill" regardless of the air conditioner. I had to call 911. The phone would not dial out and the desk clerk would NOT help. After the violence abated w/ police action I wanted a relaxing shower. No amenities and I'd brought none. The next morning, the breakfast was: a selection of crumbs from flaked cereal with no sanitary way of scooping and 2 pieces of white bread- the discount loaf bag was in the tray. We went elsewhere. My experience seems consistent w/ the others' with low ratings. The high ratings seem to describe an alternative reality.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask sensitiveNreasonable about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Strange smell in rooms, and in hallways.”
1 of 5 stars Reviewed September 4, 2011 via mobile

Maybe it's just that the rooms are old. Everything had a strange smell.even my aunties room. When we turned on the air the smell became worst. On a secondnote here's some Advice: don't let employees stand outside the doors of the hotel smoking. Not everyone wants to smell it!

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by Italianmission for Fresno
Ask Italianmission about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UniversityInnFresno, Manager at University Inn, responded to this review
September 7, 2011
I thank you for your feedback. Unfortunately from time to time, we can have guests that smoke in non smoking rooms leaving an unpleasant odor for most of our guests. When a front desk staff is informed of the situation, we will usually switch you to a room of your liking so that we may treat the problem room. It is advisable to always let a staff member know of the situation so that the problem can be corrected.
Thank you again for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about University Inn

Also Known As:
University Hotel
University Hotel Fresno
University Motel Fresno
Address: 2655 E. Shaw Ave., Fresno, CA 93710
Region: United States > California > Fresno
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 66 hotels in Fresno
Price Range: $
Hotel Class:1.5 star (1.5*)
Official Description (provided by the hotel):
This is a two story, 24 hr hotel located in Fresno, California, directly adjacent to Fresno State University and the new SaveMarket Center. We are close to many fine restaurants, shopping centers, theaters, and are near freeway access to Yosemite, Kings Canyon and Sequoia National Parks. Guests may enjoy the spa and pool and the fine setting of Fresno's bustling northeast University district. All rooms feature free high speed internet connection, and guests may enjoy a free expanded continental breakfast. ... more   less 
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