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University Inn: Traveler Reviews

1.5 of 5
2655 E. Shaw Ave., Fresno, CA 93710
Hotel amenities
University Inn
Ranked #48 of 66 hotels in Fresno
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30 reviews from our community

    Trip type
Traveler rating
    3
    8
    5
    4
    10
Date Rating
Ludvika, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Drug dealers in the parking lot”
1 of 5 stars Reviewed August 29, 2011

This place is the worst. Not only because the door for our room was broken, not because the breakfast is awful, cheap cereal in plastic bowls, but because during the evenings drug dealers can be seen in the parking lot going about their business freely. My girlfriend was quite scared.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Ichrisper about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UniversityInnFresno, Manager at University Inn, responded to this review
September 7, 2011
Thank you for taking your time to write a review. We are a 24 hour facility that is located across the street from a concert venue and Fresno State University. Due to this, it is bound to have people and students roam around the property at different times. It would be unfair to say these people are drug dealers specially on a concert night. Illegal activities are not only prohibited by the property, but by the law and you are encouraged to report any of such activities to property management and the police so proper measures can be taken
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La Habra, California
1 review
“It was conviently located next to the campus.”
4 of 5 stars Reviewed June 27, 2011

Was not too far from the campus. I thought the continental breakfast was great! The rooms were clean and the staff were great! I would stay here again.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask surfergrrrl87 about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UniversityInnFresno, Manager at University Inn, responded to this review
September 7, 2011
Thank you for staying with us! We are glad we have met your expectations in your stay. Thank you for mentioning the proximity to the campus, which is right across the street, a lot of our guests love that.
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Sydney Australia
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
55 helpful votes 55 helpful votes
“Reasonable Hotel....Stayed in Better”
3 of 5 stars Reviewed June 23, 2011

Stayed for one night only and the place is average to say the least. Pretty run down and would really benefit from a major makeover. Close to many restaurants and conveniences.

Had dinner in the hotel bar and it was ok. The staff in the bar were very helpful and polite. Breakfast was free but not a lot of choice.

  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask annabelle2904 about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
“Pleasant stay and good value!”
4 of 5 stars Reviewed May 27, 2011

Was not sure what to expect after reading several reviews here, but took a chance and made a reservation for the University Inn because it is right across the street from the University of Fresno and an easy walk to the graduation ceremonies going on there. I was very pleased to find my room was clean, comfortable, and I got my request to get an upper floor room overlooking the pool. The housekeeping staff were prompt and efficient, and the front desk clerks helpful and courteous. Numerous places to eat within walking distance, and Starbucks next door for a great morning cup of coffee! My only complaint is there was no shampoo or conditioner in the room, but I had brought my own anyway. It was a great weekend, and I will stay here again if I ever need a room close to FSU in the future!

  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask firedog13814 about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UniversityInnFresno, Manager at University Inn, responded to this review
September 7, 2011
We are glad you had a great stay. We hope you come visit us soon.
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Torrance, California
1 review
1 helpful vote 1 helpful vote
“POOR SERVICE - room was not cleaned!”
1 of 5 stars Reviewed March 10, 2011

To our dismay, the room was not serviced. I called the front desk and inquired about the situation and the night manager said "Sorry, we had a lot of rooms to clean." The sales manager's reply "thank you for the feedback. I'm sorry for the inconvenience but we will make things right for you. I will conduct an investigation and will get back to you shortly. All I can tell you right now is that our rooms get serviced on a daily basis and "we had a lot of rooms" is not a response i'm satisfied with either." The University Inn never made it right.

  • Stayed February 2011, traveled as a couple
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask torrance15 about University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UniversityInnFresno, Manager at University Inn, responded to this review
September 7, 2011
Thank you for your review. Cleaning a room on a guest staying-over is a standard hotel practice. For the guests privacy, do not disturb signs are available for you to hang in the door. This means the hotel maid will not clean your room as per your request. Our hotel carries a full housekeeping staff to cover all rooms as well as a housekeeping supervisor to make sure the job is done.
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Additional Information about University Inn

Also Known As:
University Hotel
University Hotel Fresno
University Motel Fresno
Address: 2655 E. Shaw Ave., Fresno, CA 93710
Region: United States > California > Fresno
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 66 hotels in Fresno
Price Range: $
Hotel Class:1.5 star (1.5*)
Official Description (provided by the hotel):
This is a two story, 24 hr hotel located in Fresno, California, directly adjacent to Fresno State University and the new SaveMarket Center. We are close to many fine restaurants, shopping centers, theaters, and are near freeway access to Yosemite, Kings Canyon and Sequoia National Parks. Guests may enjoy the spa and pool and the fine setting of Fresno's bustling northeast University district. All rooms feature free high speed internet connection, and guests may enjoy a free expanded continental breakfast. ... more   less 
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