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“Good place to say” 4 of 5 stars
Review of BEST WESTERN Plus Fresno Inn

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BEST WESTERN Plus Fresno Inn
2.5 of 5 Hotel   |   480 E Shaw Avenue, Fresno, CA 93710-7602   |  
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Ranked #5 of 64 Hotels in Fresno
Torrance, California
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Good place to say”
4 of 5 stars Reviewed April 26, 2014

The hotel is in a good location, two miles from UC Fresno and across the street from a nice mall with a Cheese Cake Factory Restaurant where we ate. We have stayed here three difference times. Always a good place to stay.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review, April 30, 2014
Hello Carlos. Thank you so much for your recent stay and review. We appreciate your contribution to our hotels growing popularity on Trip Advisor. We look forward to seeing you again upon your fourth stay!
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196 reviews from our community

Traveler rating
    101
    72
    14
    5
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Reno, United States
1 review
5 of 5 stars Reviewed April 18, 2014

This is a nice property that is conveniently located close to a variety of restaurants and shopping. They have professional, helpful staff. We found the room to be clean, comfortable and nicely furnished rooms. The breakfast room was kept clean, well stocked and well organized. When we checked in, the desk clerk asked if he could help us with directions or dining suggestions. We would stay here again.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review, April 25, 2014
Carol thank you for your recent stay and review. My staff and I strive for customer satisfaction. It brings happiness to me to know that we were able to execute in all areas and provide such an excellent experience for you during your stay. We look forward to serving you again.
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Redwood City, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

I have had many bad experiences at Fresno hotels. This is the best in town for a great rate. No tolerance for noise, partying & rif-raf. Really quiet. This is a very well kept property. Room was very clean. I had the pleasure of being helped by Mike Morgan. He was extremely busy and kept his cool with printer failures and the evening rush. I was really impressed with Mr. Morgan. He is one other reason I will stay at this hotel any time I am in Fresno.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review, April 16, 2014
Hello Dale. Thank you for posting such a nice review about our hotel and desk clerk. I'm glad that he was able to perform and offer exceptional service during his busy shift. We really appreciate your feedback for it allows other potential guests to read about these type of great experiences. We look forward to serving you again.
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 6, 2014 via mobile

The rooms were very nicely appointed, clean, comfy beds and bathroom. Great location next to mall and freeway close. However from 11am to 1am noisy guests slammed doors and yelled down the hallway at each other, very annoying.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review, April 16, 2014
Thank you for your recent stay and review. We really appreciate the positive points that you mentioned about our hotel. We really strive for guest satisfaction and will do our best to control any noise or guest disturbances. Our Front Desk is staffed 24 hours 7 days a week. Being an interior corridor hotel does have it's challenges on busy nights being that noise can escalate in the hallways. We hope that the rest of our stay was exceptional. Thank you again.
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Whittier, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2014

Very nice room, large comfy bed. Ac worked very well, coffee was excellent. :) the shower was very nice. Large room, king suite. Our only complaint was the noise from the room above us all night. We'd stay here again.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review, April 4, 2014
Suzi thank you for your recent Trip Advisor Review. We really appreciate the positive points you mentioned regarding your stay. I know it's difficult to be away from home and sometimes being between floors there is noise from neighbors whether they be on leisure or at times corporate travelers that work evenings and stay up late. Once reported, our night staff will kindly ask these types of guests to keep their noise level down. It usually takes one phone call but we also follow a 3 strikes rule if multiple noise disturbances are reported. Again thank you for your review and please let us know if we can be of service to you in the future.
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Modesto, California
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 23, 2014

It was a great place to stay a night in Fresno. Rooms are very clean and the staff was very friendly and helpful. The breakfast as in most Best Westerns was fine. Beds were comfy and the location was perfect for our visit to the Fresno State campus.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review, April 4, 2014
Bill thank you so much for your recent review. We appreciate your kind feedback for it provides a first hand experience to potential new guests. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2014

The choice of a hotel was last minute due to relative in the St. Agnes hospital. Convenient location to malls, dining, gas and navigating Fresno.
Upon checkin, the hotel looks modern and pleasing. Several awards are proudly displayed. Checkin was a breeze. We had need for possible extension on initial stay and the manager told us just to let him know. Room was on 2nd floor. Although outside was in high 70s for March, comfortable throughout. Elevator easy access with stairwell close by. Room felt like a suite. Roomy! Extras available in room if you forgot anything. Had both microwave and frig. Our room had a king bed that was super comfortable along with couch and coffee table. The water pressure was great. Hotel has wifi and there are plenty of places to plug in devices. Convenient local to a mall Fashion Fair across the street.
Room includes full hot breakfast until 0930 am each morning. Mom had the waffles. There was also French toast, eggs, sausage or biscuits with gravy, bagels, pastries, toast, yogurt, fruit, cereal and 4 varieties in the juice dispenser.

I highly recommend this hotel. The pool is near the entrance. Two ways to enter hotel is either via East Shaw Ave or from Fresno Ave turning on to Twain Ave.

Room Tip: We chose the king bed. Room came with a couch and the bed.
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review, March 24, 2014
Such a lovely review! Thank you for taking the time to tell others of your experience with us. It sounds like we excelled in every area during your stay. We really strive for this type of guest satisfaction and overall experience. We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Fresno Inn

Address: 480 E Shaw Avenue, Fresno, CA 93710-7602
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fresno
#5 Family Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plus Fresno Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Newly renovated Best Western Hotel! This Fresno hotel offers exceptional accommodations for all forms of travel. Centrally located in the heart of Fresno 1 block east of HWY 41. Hotel is 100% non-smoking, all inner-corridor, and walking distance from shopping/ dining. Amenities include Outdoor Pool/ Spa, Fitness Room, Business Center, and Complimentary Breakfast every morning. When staying at the Best Western Fresno Inn you will be more than pleased with our service and accommodations! ... more   less 
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Also Known As:
Best Western Plus Fresno Hotel Fresno
Quality Inn Fresno
Fresno Quality Inn
Quality Inn Hotel Fresno

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