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“Grat Value / Clean” 4 of 5 stars
Review of Residence Inn Fresno

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Residence Inn Fresno
3.0 of 5 Hotel   |   5322 N Diana Avenue, Fresno, CA 93710   |  
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Ranked #15 of 65 hotels in Fresno
Monterey, California
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
“Grat Value / Clean”
4 of 5 stars Reviewed October 23, 2012

We were in Fresno for a race, my first time staying at a Residence Inn. I was impressed, the breakfast was good, the hotel is clean, nice little barbecue set up, little basketball and tennis coarse for kids, pool, Jacuzzi. Only thing I would change if possible is the bed! I would recommend and I will be back.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Residence Inn Fresno, responded to this review, October 29, 2012
Thank you for your patronage and sharing your comments on your recent stay, both very much appreciated. We hope to see you on your next trip to Fresno.

Julee May
General Manager
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77 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
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English first
Winter Garden, Florida
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 65 cities Reviews in 65 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed July 28, 2012

Stayed here two nights and was very satisfied with our stay. The grounds were pretty and there was plenty of free parking area. We had a nice clean comfortable suite with a queen size bed and a sofabed. It was also nice to wake up and walk to their breakfast area and get a good filling breakfast each morning. They had a wide assortment of hot and cold breakfast items including sausage and eggs. And like most of the other Residence Inns , they have an evening reception on select nights with food and drinks but we didn't go. And for those who travel with pets, there is a 100.00 dollar pet cleaning fee per stay.

Stayed June 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Residence Inn Fresno, responded to this review, October 29, 2012
Many thanks for taking time to share your experience while staying with us at the Residence Inn Fresno. Your compliments are most appreciated and we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpharetta, Georgia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 16, 2012

Years ago, my family and I lived at this Residence Inn while relocating to the area; it was nice then but getting a little old. They have since remodeled and the place it very nice. Comfortable room, clean facility and good service. Definitely a good deal for family travels

Room Tip: its a good deal and value
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Residence Inn Fresno, responded to this review, October 29, 2012
Thanks you for taking the time to review your stay with us at the Residence Inn Fresno. We appreciate your feedback and comments as it is through such feedback we are able to improve out services.

We hope to see you on your next trip to the Fresno area.

Julee May
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groveland, California
Top Contributor
96 reviews 96 reviews
50 hotel reviews
Reviews in 61 cities Reviews in 61 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 26, 2012

We stayed for one night this past weekend, and have nothing to complain about. The room was clean, the queen bed adequate (there is no way they could put a queen bed in a 1 bedroom suite- we knew what we were getting), and for it being "outdated", who cares, and besides I didn't notice anything that was particularly outdated. There were flat screen TV's, the place was clean and comfortable. The breakfast was decent- waffle maker, sausages and eggs and almost anything else you would want except a choice of fresh cut up fruit- there was one kind at a time. We didn't have dinner here, but I would never expect the free "dinner" to be my real, tasty dinner.
The gentleman at reception was VERY professional, nice and helpful. We didn't try the pool.

Room Tip: We enjoyed a one bedroom suite.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewisville, Texas
Top Contributor
59 reviews 59 reviews
56 hotel reviews
Reviews in 48 cities Reviews in 48 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 28, 2012 via mobile

Ok, I forgot, Residence Inns only have queen beds. It was comfortable but....it sure wasn't a king bed. RI needs to get with the times and add the kings. Otherwise, a nice place to stay with everything in order. The evening reception was ok but the quality of the protein wasn't good at all. Breakfast was much better. Nothing special but good and solid. Would stay again especially if I could get a king in the deal.

Stayed April 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgia
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 28, 2011 via mobile

Stayed here two weeks while working in Fresno. Disappointed with dinners (Mon-Thus) and brkft was ok each day. Look forward to upgrade in Jan 2012. I am platinum member and was treated well. Thanks RIM

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Residence Inn Fresno, responded to this review, November 10, 2011
Thank you for your comments regarding your stay at the Residence Inn by Marriott Fresno. We too are very excited for our January 2012 renovation. It is long over due. We greatly appreciate your business and loyalty. Thank you again and we hope to see you in back in 2012.
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san diego ca
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 12, 2011

This hotel was probably very nice in the 70s. Although having a full kitchen was good, everything about this place was run down and very outdated. It needs a full renovation. The pool appeared filthy. There is no way I would let my child swim in it. The air conditioning and refrigerator were loud during the night, which made sleeping difficult. I figured all the rooms were the same so I didn't try to change. The staff were very nice and the hotel seemed safe and was in a relatively good neighborhood. Free internet worked fine- slow but not glitches.

Room Tip: pick another hotel
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Residence Inn Fresno, responded to this review, April 10, 2012
Thank you for your comments regarding your stay at the Residence Inn by Marriott Fresno. Please accept my most sincere apology for the less than normal Marriott service and quality that our Guests have come to expect.

However, we are excited to unveil your newly renovated Residence Inn including, all guest rooms, lobby, pool and patio area. All our air conditioning units as well as in room appliances have also been replaced.

Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we are able to continuously work to exceed our guests’ expectations. We hope to see you on your next trip to the Fresno area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Fresno

Address: 5322 N Diana Avenue, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Business Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Fresno 3*
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Also Known As:
Residence Inn Fresno Hotel Fresno
Fresno Residence Inn

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