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“Beautiful on the outside. Needs a makeover on the inside.” 3 of 5 stars
Review of San Joaquin Suite Hotel

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San Joaquin Suite Hotel
2.0 of 5 Hotel   |   1309 West Shaw, Fresno, CA 93711   |  
Hotel amenities
Ranked #33 of 65 hotels in Fresno
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful on the outside. Needs a makeover on the inside.”
3 of 5 stars Reviewed August 17, 2013 via mobile

I reserved a standard room with a pull out sofa only to find out my reservation was cancelled. Luckily they were able to find a room for us we just had to wait a have hour for it to be cleaned. This was after I called twice to confirm. My three children loved the pool and Jacuzzi even though the pool is not heated and the Jacuzzi doesn't work. Breakfast is great with many choices. The rooms decor is old and dated, but it is clean. Water pressure is also good. I recommend it if your on a budget.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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80 people have reviewed this hotel

Traveler rating
    24
    15
    12
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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 30, 2013

What a shock to see beautiful grounds and then walk into a rundown room and the love seat was not only dirty, but was so broken down. A room was originally requested for a room with a walk out balcony which was confirmed, but upon arriving it was given out to someone else. In the past I recommended this room to others and one friend had a room with a gigantic hole in the ceiling that she was afraid someone from above her might fall through. Apparently the owners do not care about upgrading the rooms and I do not recommend staying here.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2013

I thought my room was great. Didn't expect such a big suite. Had trouble with one of the remotes but the one from the bedroom worked great. Couldn't take advantage of the balcony as the weather was extremely hot. Nice landscaping. Wish I could have sat outside and read & listened to the little fountain. I live with my son & he was having a dinner party and I did not want to attend so I choose this hotel to stay in. Carpet could stand to be cleaned. But overall my stay was wonderful. Nice selection for breakfast. The next time I have to stay at a hotel in Fresno I will pick this one. Thanks for a great stay.

Room Tip: I don't think you could pick a bad room.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada, United States
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 29, 2013

It was a well manicured area, beautiful flowers and such around the pool and inner court. Our rooms were clean and in fairly good condition. Clean at first glance and roomy. We had issues right away with the WiFi. I had specifically asked about connectivity during booking. They had WiFi alright but management did not tell us it was slower than dial up when connected. Apparently they knew about the problem and weren't fixing it. One of three TVs worked well. One was completely dead. A cockroach the size of a chihuahua joined us for breakfast. We had booked for two days but moved on after the first night. Got a little noisy around midnight.

Room Tip: Choose a suite away from the elevator.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 12, 2013

This is an all-suite hotel that obviously has some age on it but, like a dowager holding onto her former glory, still opens a window on some gilded days gone by. If what you're looking for is comfort, clean and a lot of room at a bargain this is something to consider. Living room and bedroom, nice balcony, gorgeous landscaping and an outstanding location. Just about anything you want is on Shaw Avenue. I feel so sorry for the people who had to watch an old TV there (they give you two). Maybe they could stay home and watch their big HDTV and miss Yosemite and Sequoia. Sure the housekeeping is a little lackadaisical. They didn't seem to know to open doors and replace coffee supplies and remove the previous guests' empty bottles. And our refrigerator never got cold. Use the free ice. We did. But the room was clean and comfortable, it was convenient to CA 41 and where we wanted to go. And it was a tremendous bargain. That's important to real people.

Room Tip: Old side=bargain; new side=fancier. Eat the continental breakfast inside in a glassed-in pool house...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed May 27, 2013 via mobile

We were at the San Joaquin for a family reunion. It will be hard to remember all the thing this hotel did wrong. Despite weather in the 80s, the pool and hot tub are not heated--that's right, cold hot tub. Staff forgot our rollaway (and had no more to give) so one of my kids had to sleep on the love seat. No enough towels to go around, so none in the pool area until we asked for them. Dirty smells here and there, especially on the pool furniture. You get the feeling his place is limping along without the cash to maintain even basic standards. Stay somewhere else.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed April 29, 2013 via mobile

My room decor is outdated. The 15 inch tv from the 70's is difficult to watch. Tried to take a bath but no hot water. I've never seen such a small fridge and microwave. The only nice thing is the grounds which are pretty. No help from the desk unless I wanted to pay more.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about San Joaquin Suite Hotel

Address: 1309 West Shaw, Fresno, CA 93711
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 65 hotels in Fresno
Price Range (Based on Average Rates): $
Hotel Class:2 star — San Joaquin Suite Hotel 2*
Reservation Options:
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Also Known As:
San Joaquin Hotel Fresno
San Joaquin Suite Fresno
Hotel San Joaquin Suite

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