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“Lost what little lustre it had left.” 3 of 5 stars
Review of Park Inn by Radisson Fresno

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Park Inn by Radisson Fresno
3.0 of 5 Hotel   |   3737 North Blackstone, Fresno, CA 93726 (Formerly Four Points by Sheraton Fresno)   |  
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Ranked #29 of 65 Hotels in Fresno
San Francisco Bay Area
Level Contributor
131 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Lost what little lustre it had left.”
3 of 5 stars Reviewed March 24, 2014 via mobile

We stay at Park Inns often while working in Europe and they're always fine. And we've stayed at this hotel when it was a different chain and it was acceptable. But now that Radisson has purchased the property, it seems to have gone down hill.

There was no hair dryer in the room; had to call the front desk for one. There was a tray with coffee and tea and mugs but no coffee maker. Huh?

The shower has quite low water pressure. Shower head is positioned so low on the wall that if you're over 5' tall then you'll need to bend at the knees to get under the stream. Neither comfortable nor safe.

Rooms (especially bathrooms) need a major renovation.

Also, there were 4 pillows in the room, all feather--not great if you're allergic to feathers. Most hotels we go to have both options in the room. Called the front desk again and they said they send some right over. An hour later they rang my room and said they had none, but someone was out buying them and that I'd have them in 20 minutes. An hour later, still no pillows but I had to leave for a work function. When I returned around midnight, there were no pillows in the room. I called the front desk again and they said that the owner had purchased some but he didn't know where they were. I asked if they'd given the non-feather pillows that I'd requested to another room and he said yes. WTH? Staff is very nice but obviously incompetent in this regard.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

Traveler rating
    40
    98
    76
    39
    28
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Wilder, Idaho
Level Contributor
102 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed February 14, 2014

The title is a lot like me....was traveling thru for an ag show in a nearby town...room was large..king bed,recliner chair,couch,refer,and flat screen tv....but a lot of other reviewers were right...air conditioner didn't work..very noisy..my room over looked a gas station/store that had bright lites on all nite so opening a window,6-8 inches max, was out of the question...morning coffee,very important to me,was very bitter and didn,t show up till after
6 am...I get up a lot earlier...room coffee was not good either...would not stay here again if I ever get thru Fresno again which probably won't happen

Room Tip: No "free" breakfast at this place
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 1, 2014

Stayed one night for a state band competition. The room was large and spacious but I could hear every foot fall from the room which shared the common wall next to the bed. I could also hear the toilet running all night. In the morning, 4 family members in 2 other rooms plus myself all got locked out of our rooms and had to make the long trek back to reception to get new room cards. The free wifi was spotty at best and the room thermostat temperature display was only in celsius. The carpet in the hallway entering our 2nd floor lobby was torn out and the bare floor was dirty and difficult to maneuver our luggage over. There was no elevator access and it was very hard carrying luggage up 2 flights of stairs. I had stayed here 4 years prior and feel the quality has not been maintained but the price has gone up.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 28, 2013

We stayed here on our way to Las Vegas. The young lady on the desk was very helpful and our check in was fast. The rooms we were allocated were beautiful and felt very restful. I would not hesitate to recommend this hotel, it was clean and the beds very comfortable.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fredericksburg, Virginia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 22, 2013

This is motel style which was not anticipated. It was loud all night long. It did not feel safe and some sirens or alarms kept going off. The free wifi did not even work. The room was large though. The bathroom was old.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, November 25, 2013
Thank you for taking the time to share your feedback.The staff at the Park Inn by Radisson apologizes for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tahoe City, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 7, 2013

$99 + tax midweek for a VERY mediocre room PLUS $30 pet fee and breakfast is not included! Are you kidding me?
This place at first glance seems ok...but it doesn't take long to see that it is chintzy and just yuck. Skimpy, old blankets on the beds, ancient bathroom - and ancient plumbing to go with it. The shower didn't drain, the toilet got plugged up and the water coming out of the sink basically trickled out at full blast. Had to call twice to have crib delivered to the room. Ordered dinner from the adjacent restaurant to be delivered to the room. Potato skins and a salad took almost 40 minutes to arrive, and then they got the order wrong. It also didn't help matters that people staying in the same building were noisy all night long, slamming doors and the walls are paper thin. The only nice thing about this hotel is the pool area - which is very pretty and large. I would not stay here again.

Room Tip: Don't stay here - Unless you go in spring or summer to enjoy the pool.
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  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, November 12, 2013
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room and the service from our staff members. We will discuss the conditions of your room and service you received from the restaurant and front desk with our staff so that this does not happen in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 12, 2013

We stayed there for 1 night as we were on a tour group travel. The hotel staff were friendly and helpful.

The room we stayed in was spacious and clean. Because this hotel was booked together with a tour package, I cannot comment on the pricing as it is not known how much was used from the tour fee to book this room.

We were hungry at night and did not know where to go for dinner, so we decided to call for food to be brought in via room service. Their service was great, and the food was delicious. Delivery was on time too and hence, the food was still warm when it arrived.

But still, great for a night's stay!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, October 21, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Fresno

Address: 3737 North Blackstone, Fresno, CA 93726 (Formerly Four Points by Sheraton Fresno)
Phone Number:
Location: United States > California > Fresno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 65 Hotels in Fresno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Fresno 3*
Number of rooms: 201
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Also Known As:
Four Points By Sheraton Fresno Hotel Fresno
4 Points By Sheraton Fresno
Sheraton Fresno
Four Points Fresno
Fresno Sheraton
Fresno Four Points

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