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“The large room did not make up for the noise” 3 of 5 stars
Review of Park Inn by Radisson Fresno

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Park Inn by Radisson Fresno
3.0 of 5 Hotel   |   3737 North Blackstone, Fresno, CA 93726 (Formerly Four Points by Sheraton Fresno)   |  
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Ranked #26 of 64 Hotels in Fresno
Fremont, California
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“The large room did not make up for the noise”
3 of 5 stars Reviewed January 1, 2014

Stayed one night for a state band competition. The room was large and spacious but I could hear every foot fall from the room which shared the common wall next to the bed. I could also hear the toilet running all night. In the morning, 4 family members in 2 other rooms plus myself all got locked out of our rooms and had to make the long trek back to reception to get new room cards. The free wifi was spotty at best and the room thermostat temperature display was only in celsius. The carpet in the hallway entering our 2nd floor lobby was torn out and the bare floor was dirty and difficult to maneuver our luggage over. There was no elevator access and it was very hard carrying luggage up 2 flights of stairs. I had stayed here 4 years prior and feel the quality has not been maintained but the price has gone up.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Cumbria
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 28, 2013

We stayed here on our way to Las Vegas. The young lady on the desk was very helpful and our check in was fast. The rooms we were allocated were beautiful and felt very restful. I would not hesitate to recommend this hotel, it was clean and the beds very comfortable.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 22, 2013

This is motel style which was not anticipated. It was loud all night long. It did not feel safe and some sirens or alarms kept going off. The free wifi did not even work. The room was large though. The bathroom was old.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, November 25, 2013
Thank you for taking the time to share your feedback.The staff at the Park Inn by Radisson apologizes for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tahoe City, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 7, 2013

$99 + tax midweek for a VERY mediocre room PLUS $30 pet fee and breakfast is not included! Are you kidding me?
This place at first glance seems ok...but it doesn't take long to see that it is chintzy and just yuck. Skimpy, old blankets on the beds, ancient bathroom - and ancient plumbing to go with it. The shower didn't drain, the toilet got plugged up and the water coming out of the sink basically trickled out at full blast. Had to call twice to have crib delivered to the room. Ordered dinner from the adjacent restaurant to be delivered to the room. Potato skins and a salad took almost 40 minutes to arrive, and then they got the order wrong. It also didn't help matters that people staying in the same building were noisy all night long, slamming doors and the walls are paper thin. The only nice thing about this hotel is the pool area - which is very pretty and large. I would not stay here again.

Room Tip: Don't stay here - Unless you go in spring or summer to enjoy the pool.
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  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, November 12, 2013
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room and the service from our staff members. We will discuss the conditions of your room and service you received from the restaurant and front desk with our staff so that this does not happen in the future.
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Singapore, Singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 12, 2013

We stayed there for 1 night as we were on a tour group travel. The hotel staff were friendly and helpful.

The room we stayed in was spacious and clean. Because this hotel was booked together with a tour package, I cannot comment on the pricing as it is not known how much was used from the tour fee to book this room.

We were hungry at night and did not know where to go for dinner, so we decided to call for food to be brought in via room service. Their service was great, and the food was delicious. Delivery was on time too and hence, the food was still warm when it arrived.

But still, great for a night's stay!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, October 21, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
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Fountain Hills
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 11, 2013

I like this hotel, it's a fantastic deal for Club Carlson members, it only costs 9,000 points for a room. If you're a gold member their suites are quite nice. There's a restaurant next door with good food that offers room service. The only downside is it's not in a very nice area of Fresno. I always park my car close to the street to be safe.

Stayed July 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, October 21, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Park Inn by Radisson Fresno. We look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 25, 2013

The Park Inn was a disappointment. The staff was friendly and helpful but that was the best part of the hotel. The room was spacious but the carpet was stained in several places giving the impression the hotel was not well kept. The bed linens were the worst I have experienced in any hotel. The internet did not work well and frequently dropped the service. There was a small refrigerator which was standing open when we arrived and no microwave. Breakfast was not included as there was a restaurant on the premises offering a breakfast buffet for around $9 I believe. We did not eat there so I cannot comment on the quality of the food. It seemed there was a tour group staying at the hotel because at 4:30 am there was a lot of noise and commotion in the hallway as people left- talking loudly and slamming doors. I would not stay in this hotel again.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle O, General Manager at Park Inn by Radisson Fresno, responded to this review, October 21, 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Please reach out to any of our employees directly should you have any concerns during or after your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Fresno

Address: 3737 North Blackstone, Fresno, CA 93726 (Formerly Four Points by Sheraton Fresno)
Phone Number:
Location: United States > California > Fresno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 64 Hotels in Fresno
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Fresno 3*
Number of rooms: 201
Reservation Options:
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Also Known As:
4 Points By Sheraton Fresno
Four Points By Sheraton Fresno Hotel Fresno
Sheraton Fresno
Four Points Fresno
Fresno Sheraton
Fresno Four Points

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