I have stayed at this hotel several times over the past decade. It was originally very nice and well kept. Lately it has declined steadily. My last stay was two weeks ago. The first morning I had to leave very early and personally asked the front desk manager to have my room cleaned first thing because I was going to return later that morning. When I came back, housekeeping had been cleaning rooms for two hours but my room had not been touched. The front office blamed housekeeping and vice versa. The ice machine near my room was out of order and there was no other machine closer. I had to walk all the way to the office to get ice--it was 109 degrees that day. The telephones in my room kept malfunctioning and even afer the engineer attempted to fix things the phone service was intermittent at best. I had to use my cell to contact the front office. In fairness, they did offer to move me but I had too much stuff to move, I just used my own phone. I tried to wash some clothes and noticed that there is one washer and one drier for the entire facility! There was no soap or fabric softener in the wash room or the adjoining vending machine. When I asked about this at the office, the clerk told me that the vending company refused to discuss it with them. My question was, "Who is working for whom?" Can you not work out some other way to help your guests? Wow! Another guest, also waiting for ice, was equally displeased and made the comment that I was thinking...."Now I know why it's just $84 a night!"
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- Also Known As:
- Piccadilly Inn Shaw Hotel Fresno
- Piccadilly Hotel Fresno
- Piccadilly Hotel Shaw
- Piccadilly Inn Shaw Fresno
- Piccadilly Shaw Fresno