WARNING- This property is targeted for auto thefts! We stayed at this hotels on 5/24. Next morning we found our car window shattered and personal items stolen. Hotel service was pour did not follow through as promised and resolve our complaint. Their manager denied their was a problem with hotel despite 1) front desk said break ins had not happened for several months, 2) nearest car wash had past guests from hotel clean out glass as I did, 3) the mobile auto glass service replaced windows for others at this LaQuinta. During our window repair, glass from a 2nd vehicle was broken ground next to our space! We lost $400 in window repair and lost items. Manager refunded the $70 room cost but LaQuinta's risk mgmt dept didn't follow up as promised, blowing us off of our losses. Mgr knows very well auto theft problem at this hotel and do not warn guests to make an informed decision to mitigate breakins otherwise. He denied a problem but during a phone call listed off mitigation measures to date combating and contradicting theft. He anecdotally said "if we keep things in our cars that appeal to theft we've been fortunate to not have cars broken into until staying at this property" in our 41yrs which was insulting.
Don't give dishonest this hotel your business!
- Also Known As:
- La Quinta Inn Fresno Hotel
- La Quinta Inn Fresno Hotel Fresno
- La Quinta Hotel Fresno
- La Quinta Fresno
- Fresno La Quinta
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