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“Good Getaway Hotel For Those Early East Coast Flights” 3 of 5 stars
Review of Holiday Inn Fresno-Airport

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Holiday Inn Fresno-Airport
3.0 of 5 Hotel   |   5090 E. Clinton, Fresno, CA 93727   |  
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Ranked #23 of 64 Hotels in Fresno
Saint Louis, Missouri
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
“Good Getaway Hotel For Those Early East Coast Flights”
3 of 5 stars Reviewed October 31, 2013

I stayed at this hotel the night before a 6:00 AM East Coast flight. The desk staff was very friendly and accomodating. The room was clean and surprisingly quiet as within walking distance of the hotel. In fact I walked to the airport for my flight...about 200 yards away. A very nice situation for a 6:00 AM departure. The bar/restaurant service was average. There appeared somewhat of an attitude by the bartender, I would not bother to frequent the bar in the future.
In summary convenience, value and hotel amenities were positives. Restaurant/Bar staff left something to be desired but I can do without that aspect of their hotel services. I would definitely stay at this property again as circumstances require.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review, November 4, 2013
Thank you for your detailed review of our hotel. These help remind us what we are doing well and how where we can improve. We are very glad you enjoyed so much of our hotel and the staff. I am disappointed to hear about your less than satisfactory encounter with our bartender. I would invite you to contact me directly so that I might get more details from you. Please feel free to reach out to me directly at sramirez@fresnoairporthi.com or 559-455-2501. Thank you again for your review and I am very glad to hear the next time you visit the Fresno area you will choose to again be our guest.

Thank you,

Sam Ramirez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Mission Viejo, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2013

Stayed here with a large group of friends, and the hotel was awesome! Loved the old school scene the hotel had going. Nice little fitness room, pool was real awesome and a good breakfast in the morning. Would definitely stay here again.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review, October 22, 2013
Thank you for your “Awesome” review of our hotel during your recent stay. We are glad you enjoyed youe time with us and y our friends. Thank you for being our guest and we hope the next time your travels bring you to Fresno you will again be our guest.

Thank you,

Sam Ramirez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 18, 2013

Our flight from Fresno to Vegas was cancelled and United put us up here. It's a 3 minute walk from the terminal, so no shuttle needed which is always a big plus in terms of saving time.
The staff were freindly and helpful, the room was good sized, spotless and bathroom more than adequate. To be honest, we were n't much looking forward to eating there but could n't be bothered to head off downtown. We were very pleasantly surprised by the quality of the meal and the very pleasant service which we had in the nice bar area.Wake up call at 3.15am was spot on time. We did n't use the pool, but it's there if you want to.
So, if you are stuck, or even looking for a reasonable priced hotel in the area, we can recommend here!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review, October 21, 2013
Thank you so much for reviewing our hotel on Tripadvisor. We’re sorry your flight got cancelled but so glad that we were able to be a nice pit stop on your trip. I am so glad to read you found our staff friendly and helpful and our rooms spotless! We know ‘hotel joints’ sometimes have a bad name and thank you for giving our café and bar a chance and happy that you experienced the quality food and service we strive for. Thank you for being our guest and next time you find yourself in Fresno (either on purpose or by accident) we hope you will again choose to be our guest!

Thank you,

Sam Ramirez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 7, 2013

The room was nicely decorated and very clean. The people in the adjoining room were very noisy both nights that we stayed during the evening, but quiet during the night. The front desk was very helpful and arranged for the hotel shuttle to pick us up from the hospital after we had to make an unexpected visit to the ER. The pool area is very nice. The meeting room we used for meals and a talk was nice. The food was good.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review, October 14, 2013
Thank you for reviewing our hotel on Tripadvisor.com. I’m glad to read that our rooms met your expectations. We’re sorry for the noise from your neighbors; if we can help in the future we’re happy to do so. I’m glad our shuttle services were convenient and sure hope your ER situation was resolved well! So glad you enjoyed our food and thank you for being our guest. We hope the next time you find yourself in Fresno you will again be our guest

Thank you,

Sam Ramirez
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 29, 2013

Great food and service in the hotel restaurant. I will definitely return. Meberate B. was very helpful and friendly. Great location, right across from airport. Nice, modern furnishings. Very comfortable. js

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review, October 3, 2013
Thank you for your review of our hotels restaurant. We are so glad you enjoyed your meal and our staff. I will be sure to personally make sure Meberate knows of your review. We hope you come back next time you’re in the area.

Thank you,

Sam Ramirez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Modesto
1 review
5 of 5 stars Reviewed September 28, 2013

I ordered the sirloin steak salad with blue cheese and I wish I took a picture of it! Not only was it presented like a 4 star restaurant, but it tasted amazing! The bartender was very attentive and made my experience enjoyable. I'll be back!

Stayed September 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review, October 3, 2013
Thank you for your review of our hotels restaurant and lounge. Be sure to take a picture next time you’re here, we’d love to share it! We are so glad you enjoyed your meal and our staff. Thank you for choosing our hotel and we hope to see you again soon!

Thank you,

Sam Ramirez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis< IN
Top Contributor
125 reviews 125 reviews
85 hotel reviews
Reviews in 89 cities Reviews in 89 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed September 26, 2013

I was looking for something close to the airport and this Holiday Inn is so close you could walk. Pretty much everything under one roof. Pool, hot tub, lounge, restaurant and right across the street from the airport. Good thing, there wasn't much else close.

My room was clean and comfortable and surprisingly quiet since it was so close to the airport. This is an older style motel but well taken care of. My only issue was that there were no bath towels or bathmat. After calling the front desk and waiting an hour and a half, still no towels so I walked up to the front desk and got them myself. Strange. Other than that I was very happy with my stay.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review, October 3, 2013
Thank you for your review of our hotel on Tripadvisor! I am so glad to read that you enjoyed our convenient location and amenities. I am sorry to read about your experience with a lack of towels. That is very unusual and clearly we did not follow through well on your request. I am sorry you had to ask in the first place, it should have been there. I will be sure to visit with our housekeeping staff to make sure we are double and triple checking each room. Despite that issue I appreciate you high rating of our hotel and thank you for being our guest. We hope the next time your travels bring you to Fresno you will again choose to be our guest.

Thank you,

Sam Ramirez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Fresno-Airport

Address: 5090 E. Clinton, Fresno, CA 93727
Phone Number:
Location: United States > California > Fresno
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 64 Hotels in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Fresno-Airport 3*
Number of rooms: 210
Official Description (provided by the hotel):
There's a new connection to the heart of Central California. The Holiday Inn Fresno Airport Hotel is less than five minutes from check-in and baggage claim at Fresno - Yosemite International Airport. We are the preferred destination of business travelers and vacationers seeking friendly non-stop service. Treat yourself to our uncommon courtesy and superbly appointed accommodations including free high speed Internet access. Splash into one of our two pools (indoor & outdoor), work out in our fitness center, or simply relax among friends in the inviting atmosphere of the Skyline Cafe or King Tut's Lounge. We are minutes away from great area attractions like Fresno State University, Save Mart Center, Fresno Grizzlies Stadium, the Selland Arena and Fresno Convention Center. Venture less than an hour outside our doors and enjoy Las Vegas quality gaming at Chukchansi, Table Mountain or the Palace Casinos and the breathtaking scenery of Yosemite and Sequioa National Parks. San Francisco, Wine Country or the surf and sand at Pismo Beach are all less than 3 hours away. Your 'constant caring friends' await you at the Holiday Inn Fresno Airport Hotel. ... more   less 
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Also Known As:
Holiday Inn Fresno-Airport Hotel Fresno
Fresno Holiday Inn

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