I called to book a room on our way down from Oakhurst area for a get away night. The guy who answered the phone was rude and said no just do a walk-in. Strike 1. I am an employee in the hotel industry.
Did get a reasonable rate 60.00usd after tax.
We asked for a smoking room. They had one. Plus...however when I arried into the room there was no ashtray. ok So i called the front desk to ask for one 15mins later he arrived with one.
Water Pressure was lousy. Strike 2
Room had a mini fridge plus 2
Fridge had someone elses stuff in it. Strike on housekeeping...
bed was alright pillows were flat we usually use 2-3 each at home. I asked for a couple extra Front desk said he didnt have any. Another Strike.
Towels were paper thin I think we could have dryed off better with the toilet paper. upon looking for a plug for my cell phone charge located the only available outlet behind bed no big deal however there was no cover over the wires. This scarde me a little due to it being a fire hazzard. We slept not well but did sleep.
I was going to explain to the front desk about it at checkout but the lady working the morning was just a rude. She asked if I was CHECKING OUT!!! I said yes and set the keys down on counter. She took them and dissapered. WTH?????????????? At least ask me about my stay???????
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- Americas Best Value Inn - Fresno Downtown Hotel Fresno