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“Keep On Driving... Past This Hotel” 2 of 5 stars
Review of Courtyard by Marriott Fresno

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Courtyard by Marriott Fresno
3.0 of 5 Hotel   |   140 East Shaw Avenue, Fresno, CA 93710   |  
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Free Parking
Ranked #24 of 65 hotels in Fresno
Hartford, Connecticut
Top Contributor
60 reviews 60 reviews
49 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
“Keep On Driving... Past This Hotel”
2 of 5 stars Reviewed May 25, 2010

Stayed two nights at this hotel on a business trip.
Initially, the hotel was hard to find as it is set back very far from the street.
Checked in to my room and was starving...could not find any information in the room about food options. I called the front desk and they said there was no room service, but I should look through the dresser drawers for a guest book that might have a couple of menus from restaurants that deliver in the area. Never found the book, but did find a couple of laminated menus. Called local Italian place - food was so-so and was delivered with no cutlery.
Checked out the "Ice/Vending" room on my floor...only found an ice machine. Apparently the vending machines had all been removed to give guests a chance for a little stroll down to the front desk to buy drinks/snacks from their "mini-mart" with maxi prices.
Sliding glass door to balcony was not locked when I arrived and it took some effort to get it locked - it seems like the lock had been tampered with in the past. Balcony overlooked parking lot and giant hedge - that almost hid the traffic zooming by on the highway. Didn't need to worry about oversleeping since the truck traffic picked up quite early.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
El Cajon, CA
1 review
5 of 5 stars Reviewed January 21, 2010

Four finicky ladies found this fabulous hotel clean and classy! The beds were sooooo comfortable and the shower perfect. We were pleased with the service and attention, expecially at these low rates. We'll definitely recommend this hotel to others!

  • Stayed January 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2009

Courtyards are like 3 Musketeer bars or cans of Coca-Cola. There are certain expectations you have of the product when you open it up and it's more than a little disappointing when something you always count on to be the way it always is ... isn't. While I had the usual great experience here I have two major beefs ... there is no airport shuttle and you have to pay to have access to the "breakfast bar". How does a hotel that advertises to the biz traveler NOT have an airport shuttle? And it's a restaurant and not a "breakfast bar" when you charge for it. Both of these beefs caught me off guard as I'm a fairly regular Courtyard customer and I've not seen either of those issues before. I got breakfast at the airport and paid $27 plus tip for a cab ride to get there despite Courtyard's estimated cab fare of "less than $20".

Be prepared.

  • Stayed October 2009, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Half Moon Bay, California
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
Reviews in 42 cities Reviews in 42 cities
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed June 2, 2009

Marriott Fresno just installed (summer 2009) a new thermostat system that shuts off when you are not in the room, and Fresno can get HOT. With two room suites, you go to watch TV and the infrared sensor figures you’ve left the building, so the bedroom heats up to 90. What ho, we had it set for 72; but now you get to dance around and wait forever for the room to cool. And if you sleep calmly, then you’ll enjoy waking up drenched in sweat. And when you get up to figure out what is going on, the thermostat will switch on again, and so forth and so on throughout the night This torture is brought to you by “Smartsystem” (I’d bet this is a shill name for some larger company to avoid the inevitable lawsuits when someone’s pet dies (as in leaving them in a hot car) or someone kicks-off overnight due to the wild temperature swings) “CCP Cool-Control Plus”. Welcome to Hell; but hey, Marriott is saving money on utility bills. (You can find “SmartSystem” ads on the internet touting the savings to hotel managers.) Please warn of other hotels that install these, as this is a real-life nightmare that you get to pay to experience.

  • Stayed June 2009, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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San Francisco, California
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 24, 2009

The hotel is conveniently located on Shaw Avenue, not far from Hwy 99 and the 41. It is close to restaurants and decent shopping. We were there for a graduation at CSU Fresno. The breakfast buffet is okay with waffles, cereals, eggs, the usual suspects. Fresh strawberries were good. Front desk staff were helpful and friendly. They upgraded us to a suite without our having to ask. The in-room coffee maker was a one-cup kind, with no glass carafe. I brought my own coffee and filter, so had to make a one-cup makeshift filter. The thing spit and spat and was not very friendly. They had only paper cups. Not a big deal, but helpful to know if coffee is important to you. The hotel has coffee, but it's not very good.

Although I didn't use it, the exercise room looked decent. There were two or three treadmills and some other equipment, enough for a good on-the-road workout.

I did appreciate being able to buy single serve organic milk for my child in the lobby.

Parking is convenient and close to the room.

Trying to sleep was an absolute nightmare. We could hear the people above us in what sounded like a herd of elephants stomping all night and all morning. Thank goodness for the outdoor gazebo, where we could escape the noise in the morning for a little peace before we left. I will never go back for this reason.

  • Stayed May 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grover Beach CA
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 4, 2008

We stayed for a couple of night while attending a softball tournament in Clovis. The staff were very helpful. Rooms were clean and nice. Good place to stay.

  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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los angeles, ca
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 18, 2008

This is a decent hotel near the 41 and off the busy street (it can be hard to find with mapquest directions!)

Pros:
Beds are great
Air conditioner works well
Clean
Free Internet in room
Nice pool and indoor jacuzzi

Cons:
No fridge
No pets
and the BREAKFAST BUFFET that is free at all other chains costs $10.99 and the crabby lady puts all the food away at 9:30, so you will not get your money's worth. Don't set the alarm for this folks. It is semi warm/rubbery microwaved and not worth the price. I would much rather had a McDonalds breakfast for a third of the cost.

  • Liked — lots of pillows
  • Disliked — expensive breakfast and screaming teenagers in halls
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Courtyard by Marriott Fresno

Also Known As:
Courtyard By Marriott Fresno Hotel
Courtyard By Marriott Fresno Hotel Fresno
Courtyard Fresno
Fresno Marriott
Fresno Courtyard
Address: 140 East Shaw Avenue, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 65 hotels in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Fresno 3*
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