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Courtyard by Marriott Fresno: Traveler Reviews

3.0 of 5
140 East Shaw Avenue, Fresno, CA 93710
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Courtyard by Marriott Fresno
Ranked #28 of 66 hotels in Fresno
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54 reviews from our community

    Trip type
Traveler rating
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    19
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Date Rating
San Carlos, California
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
“Decent business hotel”
3 of 5 stars Reviewed August 25, 2012

Stayed 1 night for work. Check-in was friendly and quick (though I had booked a King and only got a double queen), lobby area very appealing. Modern decor, nice little bar (also open for breakfast with Starbucks coffees) at fair prices.
Outside of the lobby area towards the rooms it's got a more worn feel, older carpets, rooms only superficially updated. Mine was facing the highways so it was kind of loud, the windows didn't; fully cancel out the traffic. The bed was a little on the soft side, and the carpet didn't look that clean, but it had everything you needed and was a good size,
I wouldn't necessarily be back for the rooms, but very much liked the convenient breakfast bar.

Room Tip: Ask for a room not facing the Highway.
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask klare28 about Courtyard by Marriott Fresno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Top Contributor
59 reviews 59 reviews
49 hotel reviews
Reviews in 32 cities Reviews in 32 cities
62 helpful votes 62 helpful votes
“Much Improved”
4 of 5 stars Reviewed June 9, 2012

Stayed one night for business and found the hotel to be much improved from my last visit in 2010. This time the experience was much more in line with what you would expect at a Courtyard.

Lobby area has been updated and the Bistro restaurant is a welcome addition.
The room was nice and clean and had a great view overlooking the pool.
The workout facilities were great - a nice walk on the treadmill was a good way to wind down after a day of travel.

Only minus points:
Hotel is set back very far from the street - hard to find and does not allow for easy "in and out".
No safe in room for storing laptop or iPad.

Otherwise, I would say that this hotel is very good. Staff were all super friendly.

Room Tip: Get a room on the side that is away from the highway.
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AnnGHartfordCT about Courtyard by Marriott Fresno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review
July 27, 2012
Many thanks for taking time to review you recent stay with us at the Courtyard by Marriott in Fresno. What a pleasure it was to learn of your much improved experience with us. We are fortunate to have a caring team who genuinely enjoy what they do.

We look forward to hosting you again on a future trip to Fresno
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Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Lovely Hotel”
4 of 5 stars Reviewed May 11, 2012

This is just a lovely hotel with great shopping malls nearby. the only negative was that it was the only hotel during our stay across california that did not offer free breakfast as part of the room.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ShutTheFrontDoor about Courtyard by Marriott Fresno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review
May 17, 2012
Hello ShutTheFrontDoor,

Thank you for taking the time to share your experience with us at the Courtyard by Marriott Fresno. We usually only get to hear from the guests who for one reason or another did not enjoy their stay or surroundings. If you ever return to Fresno I hope we get to see you as our guest again.

PS: I too enjoy the shopping!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Not up to snuff for a Courtyard”
2 of 5 stars Reviewed April 5, 2012

Check in was an easy process, but despite the fact I am a Marriott rewards member for many years, there was no acknowledgement of my membership. Every other Marriott I've stayed in acknowledges my elite status and gives me a perk. I asked if there were any breakfast perks for members and received a curt "NO". The mattresses were absolutely mushy and after two nights hurt my back. Coffee was always out in the lobby. The maid opened my door at 8:30 am on a Sunday morning waking me up. She didn't even knock first. They also didn't refresh my coffee service from the day before.

The pipe connected to my shower head was very loose and I couldn't move the shower head without the whole pipe moving. Shoddy workmanship obviously.

The staff in the breakfast area were great though and what I ordered was made very well. They also gave me a cup of coffee they would normally charge for when I told them the coffee in the lobby was out. They were also very friendly and helpful.

Room Tip: The third floor was very quiet with no noise from up above. Wireless Internet connection in the room...
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  • Stayed March 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Richelle N about Courtyard by Marriott Fresno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review
April 10, 2012
Thank you for taking the time to let us know about your recent stay at the Fresno Courtyard by Marriott. Please accept my most sincere apology for the less than normal Marriott service and quality that our Guests have come to expect. Please know that your experience was the exception and not what we strive to deliver. I will review your comments with my Leadership Team.

Again thank you for taking the time to “tell it like it was” for it is through comments such as yours that we are able to continuously work to exceed our guests’ expectations.

All the very best,
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Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Nice place”
4 of 5 stars Reviewed March 24, 2012

Nice staff with good breakfast options. Lobby area is very nice with a lot of business friendly features. Nice place for business travelers. Easwy access to route 41.

Room Tip: Ask for a room on the side away from the highway. Pool area is nice as well.
See more room tips
  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Thomas T about Courtyard by Marriott Fresno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review
April 3, 2012
Thank you for your comments regarding your stay at the Courtyard by Marriott Fresno. We are happy you were able eat, drink and connect in our newly renovated lobby and Bistro. Thank you again and we hope to see you on your next trip to Fresno.
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Additional Information about Courtyard by Marriott Fresno

Also Known As:
Courtyard By Marriott Fresno Hotel Fresno
Courtyard By Marriott Fresno Hotel
Courtyard Fresno
Fresno Marriott
Fresno Courtyard
Address: 140 East Shaw Avenue, Fresno, CA 93710
Phone Number:
Region: United States > California > Fresno
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Fresno
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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