Check in was an easy process, but despite the fact I am a Marriott rewards member for many years, there was no acknowledgement of my membership. Every other Marriott I've stayed in acknowledges my elite status and gives me a perk. I asked if there were any breakfast perks for members and received a curt "NO". The mattresses were absolutely mushy and after two nights hurt my back. Coffee was always out in the lobby. The maid opened my door at 8:30 am on a Sunday morning waking me up. She didn't even knock first. They also didn't refresh my coffee service from the day before.
The pipe connected to my shower head was very loose and I couldn't move the shower head without the whole pipe moving. Shoddy workmanship obviously.
The staff in the breakfast area were great though and what I ordered was made very well. They also gave me a cup of coffee they would normally charge for when I told them the coffee in the lobby was out. They were also very friendly and helpful.
- Also Known As:
- Courtyard By Marriott Fresno Hotel
- Courtyard By Marriott Fresno Hotel Fresno
- Courtyard Fresno
- Fresno Marriott
- Fresno Courtyard
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