If I could put ZERO STARS, I would.
Disgusting place. A real dump. Filthy carpets in the halls and room. Nail polish stains on the tables and dresser. Cigarette burns on table and dresser. Stains on the couch. There was not even a trash can in the room. The toilet was dirty inside. The entire building REEKED of cigarette smoke even though EVERY room we passed had a "No Smoking" sign on it. The air conditioning was not working, and the windows had no screens. There was no breeze and there were no fans available. The clerk offered a ten (10) percent discount for the broken A/C, but refused to put it in writing or refund cash.
The same vehicle kept cruising the parking lot over and over, a silver Dodge Magnum wagon, CA License began with 6LMU…. I counted ten times that it went by, typical of a dope slinger. While we were unpacking the car, we were "scouted" by this car and two other undesirable-looking characters. Since we had a nice rental car, I was actually afraid that it would be stolen while we slept. After spending forty five minutes going over the room and its horrendous state, my wife and I left. I explained to the clerk that the room was unsatisfactory and we were checking out. There was no way we were sleeping there. We got another room at another hotel.
When I called Delta to inquire about a refund, they said the manager told them we stayed the night, and would not authorize a refund. I think their EXTENSIVE surveillance system will tell the truth. The clerk was nice, but that was all that was nice. Oh, and I forgot the police car sitting outside… I've written and will be calling Red Roof Inn's corporate offices about the situation.
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- Also Known As:
- Americas Best Value Inn - Fresno Water Tree Hotel Fresno