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“Choose Homewood over Springhill at the same location: Here's why:” 5 of 5 stars
Review of Homewood Suites by Hilton Fresno

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Homewood Suites by Hilton Fresno
3.0 of 5 Hotel   |   6820 N Fresno St, Fresno, CA 93710   |  
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Ranked #5 of 64 Hotels in Fresno
GreenLeadersSilver level
San Francisco, California
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
“Choose Homewood over Springhill at the same location: Here's why:”
5 of 5 stars Reviewed December 10, 2008

I travel a lot on business and I simply loved this hotel. Fresno doesn't have too many offerings as far as nice hotels go, but they are making progress.

This Homewood is brand new and the rooms are a real suite, with a separate bedroom separated by a door from the living room. Love the free popcorn too!

Evening reception has sorta OK wine, Bud Light on tap, and the evening I visited, chicken fingers and salad to eat. I am not a big fried food fan, but the chicken fingers were beyond your typical Banquet frozen variety, with spice, juice and flavor. I approved. They seemed more baked than fried... but I digress...

The room was so comfy and clean. The bed was so great. No noise quotient in the room. I really enjoyed my stay, and being as jaded as I am on hotels, that's a big thumbs up.

PS If you are debating about Homewood vs Springhill, basically at the same location, I 'd go with Homewood every time. Not to say Springhill isn't nice, but there is something definitely a little bit better about this place.

  • Liked — The Room
  • Disliked — OK, maybe they can serve slightly better wine and beer at the evening reception!
  • Stayed December 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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325 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Clayton, California
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 2, 2008

Business required an overnight trip to Fresno. Thought I would stay at this Hilton affiliated property. Although it is difficult to find, the location is well situated in North Fresno. My junior suite was extremely nice from the ceiling fan over the king size bed to the mini-kitchen. The bed was not the most comfortable, but it certainly was much better than most hotels of this class. The wireless internet was included in the room price (great AAA rate) and worked flawlessly. The complimentary breakfast selection was decent (cheese omlet, bacon, french toast and oatmeal along with assorted muffins, bagels and pastries). Only tip is to go early since the hotel ran out of coffee by 9 am.

  • Liked — Excellent wireless internet, flat screen HD TV in room
  • Disliked — Ran out of coffee at breakfast
  • Stayed December 2008, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 4, 2008

Okay, if you want to make points with your kids soccer team, book this place. Everything is brand spanking new and shiny. The small suite we stayed in (sitting area/kitchen and a separate bedroom/bath) was clean, roomy, comfortable and it smelled great! There were two TV's, two climate control units, bath with separate vanity area and a kitchen equipped with a full size fridge, range top, microwave and a dishwasher. The breakfast wasn't bad and included small cheese omelettes, sausages and make your own waffle stations. The common area past the lobby is great for getting your family, group or team together in the evenings because it is really quite large and equipped with tables, chairs and TV. Also, from this area you can access an outdoor patio with even more room to congregate. We stayed here because I had HiltonHonors points to burn, but the rest of our team stayed up the street at a not as nice place. For a dollar more a night, they were in regular motel type rooms in an aging property. This is the place you'll want to stay at in the Clovis/Fresno area.

  • Liked — Rooms are beautiful and comfy
  • Disliked — Front desk dude was a little busy with personal matters :)
  • Stayed September 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
135 reviews 135 reviews
55 hotel reviews
Reviews in 59 cities Reviews in 59 cities
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed August 24, 2008

We stayed at this hotel because we were attending a wedding in Fresno. Last time we stayed at the Marriott Springhill Suites next door (apparently owned by the same person). They are both new hotels opened in Feb 2008 however the Hilton Homewood's rooms/suites are a touch better. The suites are noticebaly larger and decorated in a more luxurios fashion. The kitchens are full size, large fridge, large sink, dishwasher, microwave, dishes, cutlery, pans, tupperwares etc........ The Marriott only had paper plates, a microwave and a mini fridge. The Hilton has nicer accents like tropical plants etc....... There is a square kitchen table for use as an eating area or desk. The bedrooms are seperate rooms entirely. Both the bedrooms and the living room have flat screen TVs. The bathroom is mediocre and has a very basic tub.

The breakfast area is larger and more inviting than the Marriott although we were satisfied with the Marriott's breakfast. The Hilton serves more choices. Both hotels have a 24 hour snack and ammenities shop by the front desk.

I agree entirely with the comment that the manager lacks etiquette and social graces! We left our I-Phone adapter in the room and called about 6 times. We were initially placed on hold while the front desk claimed to be looking for it. I spoke to 3 different people and was promised each and every time that they would call me back. No one did! I then spoke to the manager and he made the same promises and just gave me lame excuses. He did not even bother to call me back to at least say, "We cannot find your item". He said he would call me within the hour and never did. I know it is not a big deal, but the fact that all staff acted in the same careless way was probably indicative of his managerial skills and training of them.

Regardless - we had a great time. The bottom line is that it is a clean and new hotel. You get what you pay for, and you can't expect much more from a hotel in Fresno. This is NO FourSeasons of course. Just do not expect customer service. You can expect a clean, spacious, comfortable and convenient room.

  • Liked — Clean And New
  • Disliked — Poor People Skills By Staff And Management
  • Stayed August 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tustin, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 22, 2008

Writing this from our jr. suite in the hotel. It is a brand new property, tucked away behind SpringHill Suites Marriott. It appears that the SpringHill Suites are equally as new.
Extremely comfortable. Our suite has a pull-out coach, sidechair, and 2 flat screen tvs. There is a kitchenette with microwave, dishwasher, fridge, garbage disposal, and table big enough for two. The bedroom is separate from the kitchen/living room.
The surrounding neighborhood appears to be a nice residential area. There are many places to dine & shop w/in an easy 5-10 minute drive. When we checked in, there was a complimentary buffet dinner with entree, salads, appetizers, wine, beer, and lemonade. Supposed to also have comp. breakfast too. Haven't used the workout room on the 3rd floor but plan to do so. There is also a pool & jacuzzi.
We were not able to locate this hotel on our GPS. When we contacted the hotel, they said that it was too new and hasn't been listed yet. I would not hesitate to stay here again!

  • Liked — Safe neighborhood, spacious room, new & clean
  • Stayed August 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 8, 2008

My daughter and I stayed at the Homewood Suites for a week in late July 2008 with her 14U Travel softball team. We were there to play in the 14U Western Nationals in Clovis. There were about 4 teams staying at the hotel at the same time, plus a number of softball families staying there separate from their teams.

We found Melinda at the front desk to be delightful and very helpful. The crew working the food area were also very helpful - They did seem to be a bit overwhelmed and not prepared to handle the size of the groups staying at the hotel when we were there.

The General Manager, Daniel, needs to attend charm school. He definitely is unable to handle conficts or problems in a positive way. Daniel was basically rude to our group during the entire stay - he did apologize to one of our coaches after our coach decided to talk with him about a situation that happened the previous evening. Daniel stated that he had a long day and was very tired.....Rather than trying to be accomodating and friendly, his attitude was typically confrontational and threatening. We were all shocked by his behavior and we are submitting letters to the management of this hotel to share our concerns.

This hotel has a restricted liquor license - that means that if you want to bring in your own alcohol, you must consume it only in the privacy of your room. The patio area outside the lobby area and the pool areas are not identified as areas that alcohol can be consumed. Not a really a big deal if this is explained upfront, but it was something that surprised us when we wanted to drink a beer on the outside patio in the evening and we were basically yelled at by Daniel.

From my personal perspective, if Daniel remains the General Manager of this hotel, we will not return. There are other properties of equal value within the Fresno area that we will book at.

  • Liked — Melinda at the front desk.
  • Disliked — Management - General Manager Daniel needs to go to charm school
  • Stayed July 2008
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2008

This property opened in February 2008 and is overall a pleasant property with good amenities. The kitchenette had everything you need to cook a small meal. The bed was "regular" and not the Hilton Sweet Dreams bed, but there was a nice flat screen tv. The pool and hot tub were a welcome refresher after a long day. The breakfast was well rounded and worth checking out. The property is three floors in a "U" shape with only two elevators so ask for a room near an elevator unless you are ok with walking a fair distance with your bags or taking stairs. The general manager was quick to respond to one unusual issue we had with housekeeping, so it was a good stay.

Stayed July 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Fresno

Address: 6820 N Fresno St, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#2 Green Hotel in Fresno
#4 Romantic Hotel in Fresno
#4 Family Hotel in Fresno
#5 Business Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Fresno 3*
Number of rooms: 119
Official Description (provided by the hotel):
Homewood Suites Fresno offers a variety of options including studio, one-bedroom and two-bedroom suites. Our suites are ideal for temporary housing as well as overnight accommodations. Each suite offers a range of home comforts including fully equipped kitchen with a full size refrigerator, flat panel televisions, complimentary high-speed Internet, and Serta Suite Dreams® Bedding. Additional hotel amenities include, fitness center, sports court with basketball, billiards room, pool with hot tub, and 24 hour Suite Shop®. ... more   less 
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Also Known As:
Homewood Suites Fresno Hotel Fresno
Homewood Fresno
Fresno Homewood Suites

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