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“Saved from the motel from hell” 4 of 5 stars
Review of Hampton Inn & Suites Fresno

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Hampton Inn & Suites Fresno
2.5 of 5 Hotel   |   327 E. Fir Avenue, Fresno, CA 93720   |  
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Ranked #2 of 64 Hotels in Fresno
Turlock, United States
1 review
“Saved from the motel from hell”
4 of 5 stars Reviewed July 15, 2014

Thank you for helping us in our time of need. We had a dear family member in the hospital having surgery and when we went to check into our other motel it was awful. Hampton saved us, we felt safe and taken care of with our stay in Fresno.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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233 reviews from our community

Traveler rating
    137
    61
    21
    9
    5
See reviews for
62
53
14
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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SFO
Top Contributor
154 reviews 154 reviews
25 hotel reviews
Reviews in 73 cities Reviews in 73 cities
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed July 14, 2014 via mobile

Fairly new or renovated property with a friendly staff and a breakfast that's better than other Hampton Inns. There not many things to pick on since I'm not the kinda person who expects a four star experience for a two star price. Convenient location in terms of finding the highway, but a little farther from restaurants.

Stayed July 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PHOENIX, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 7, 2014

EXTREMELY OLD BUILDING/FACILITY - more like a motel 6 than a hampton, I was very shocked as I like Hamptons....usually. Imagine booking a Marriot Courtyard, then finding out it was like a TravelLodge. This is what my experience was like. Old stuffy building, paint peeling, old carpet, uncomfortable beds,few pillows, bad cable (few channels, no disney), staff unavailable, phone didn't work, air didn't seem to work well, bathroom old and outdated. Truly a MUCH WORSE hampton than I have ever even seen before.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickiP2216, General Manager at Hampton Inn & Suites Fresno, responded to this review, July 8, 2014
Isaac P,

Thank you for sharing a review about your stay with us on Trip Advisor. I understand that the appearance of you room was a concern as well as the availability of our staff. We are currently working to improve these areas and I do hope the next time your travels bring you to the area you will give us another chance; we would love to have you. Please contact me at your convenience so we can discuss your experience in further detail. I truly appreciate your feedback and your loyalty as a Honors member and I would like to make this right.

Kind Regards,
Nicki Passeggi, General Manager
nicki.passeggi@hilton.com
(559) 447-5900 x515
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 3, 2014

We stayed for one night. Room was clean. Had fridge and microwave which was a plus. Staff was friendly and very helpful when our hair dryer blew up. They brought a replacement immediately. Beds were comfortable. Breakfast was included.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Clarita, United States
1 review
4 of 5 stars Reviewed July 1, 2014

I actually enjoyed the complimentary breakfast, unlike the typical bagel/muffin offerings this breakfast included a variety of hot food. The room was clean, the staff helpful. Hard to beat for the money. I have stayed in big name hotels for two to three times the cost that this place easily matches.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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Templeton, United States
1 review
5 of 5 stars Reviewed June 27, 2014

I would not stay any place else. I don't normally fill out reviews however the Fresno-Hampton Inn is amazing. The staff is excellent! The rooms are clean and comfortable. My husband (who has a bad back) commented on how comfortable the bed was to sleep on. Great complimentary breakfast.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 26, 2014

Stayed for a night and everything was clean and great. They have a nice happy hour with wine and snacks. This place does a good job and the staff are very helpful. The location works very well for my trip.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Fresno

Address: 327 E. Fir Avenue, Fresno, CA 93720
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Fresno
#3 Business Hotel in Fresno
#5 Family Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Fresno 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The newly remodeled Hampton Inn & Suites Fresno is located in a great area of North Fresno in the heart of the medical community off Highway 41. Hotel amenities include a complimentary full hot breakfast buffet, evening reception with free beer, wine and appetizers (Mon-Thurs), outdoor heated pool and whirlpool, fitness center with brand new cardio equipment and free weights, business center, high speed internet access, new 32” flat screen TV’s, and Clean and Fresh Hampton Beds. 1,900 square feet of meeting space is available for up to 80 guests. Walking distance to three restaurants: Chili's, IHOP and Sweet Tomatoes. HHonors points awarded for every stay. Nearby attractions include: Fresno State UniversitySave Mart Center Grizzlies Stadium (Giants' AAA Baseball Team)Woodward ParkYosemite National ParkSequoia and Kings Canyon National ParksFresno Chaffee ZooIsland Water ParkForestiere Underground GardensSaroyan TheaterChina Peak & Badger Pass Ski AreasFresno Convention CenterTower DistrictMadera and Fresno County WineriesFresno Yosemite International Airport ... more   less 
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Also Known As:
Hampton Inn & Suites, Fresno Hotel Fresno
Hampton Inn And Suites, Fresno
Hampton Inn Hotel Fresno
Hampton Inn Fresno
Fresno Hampton Inn

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