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“Very Comfortable” 4 of 5 stars
Review of Hampton Inn & Suites Fresno

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Hampton Inn & Suites Fresno
2.5 of 5 Hotel   |   327 E. Fir Avenue, Fresno, CA 93720   |  
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Ranked #2 of 64 Hotels in Fresno
Singapore, Singapore
Top Contributor
202 reviews 202 reviews
39 hotel reviews
Reviews in 53 cities Reviews in 53 cities
75 helpful votes 75 helpful votes
“Very Comfortable”
4 of 5 stars Reviewed March 10, 2013

The rooms are excellent - for what you would expect in this category. They feel very fresh especially after a long day. The bed and pillows really invite you in.The staff are super friendly and accommodating. The location was very nice for me - my office being in River Park. Even otherwise, it seems to be well located - what with the hospitals close by (God forbid but if you ever need to go there for someone), River Park shopping and eating out being next door, the airport just a 15 to 20 min drive away, on the main route to Yosemite if you are heading there, etc. The free wifi certainly helps. The breakfast is good but can get a bit boring if you are staying for a longer period. The lack of cereals / corn flakes / muesli is bad - this is a Hampton standard operating procedure though - but even then something must be done about it.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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207 reviews from our community

Traveler rating
    118
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 25, 2013 via mobile

The hotel was very nice and clean. It has been updated. The only complaint I had was when I was leaving at 4:00 am. I wanted a soda to drink and the gentlemen working the desk wanted me to charge it to my room but I wanted to pay cash for it. He acted like I was inconviencing him. I am a Hilton diamond member and I am hoping to get a survey so I can report this. The guy was just rude and lazy. He gave me all dimes back as change because he didn't want to open a new roll of quarters. Just laziness

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ames, Iowa
Top Contributor
50 reviews 50 reviews
45 hotel reviews
Reviews in 41 cities Reviews in 41 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2013

I traveled through the area on business and needed a hotel within a few minutes of the university but also close to the airport. I chose this hotel based on the positive reviews as well as past experiences staying at this chain. Hotel was fantastic . . . . room was beautiful and well laid out. Desk was spacious enough to spread out my work and bed was super comfy. I would have loved to pack it along with me! Only complaint I had was the check in/check out process; both were a little rehearsed as far as customer service goes and I was slightly shocked at how there was no thank-you given for staying.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehall, Wisconsin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013

I just want to say thank you for an exceptional stay. For the 2nd year in a row, a group of us from Wisconsin (this year 30 of us) stayed at your marvelous hotel. Every part of it was great. Some remodeling had taken place since last year which made it even better. The food is great and there is so much of it! There is an excellent breakfast with great variety. There is a happy hour Monday through Thursday with more great food, plus free beer and wine. Wow! If one needs to take off in a hurry, there is even a breakfast to go. There are hot chocolate chip cookies every afternoon and coffee is always available. If there was a problem, it was that i gained weight over the two weeks of our stay! The staff was there to help us in every way possible. We used the meeting room numerous times and were provided pitchers of water. The computer was there for our use as was the printer. Due to our large number and our extended stay, you gave us wonderful rates on the rooms. I cannot thank you enough for all of your kindnesses to us. We will certainly be back next year if you will have us. Thanks again!!! Deb PS The pool and hot tub were also a highlight (imagine swimming outdoors in January!)

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 30, 2012

We stayed here so that we could be closer to Yosemite in the morning. I have to say that is was a very pleasant surprise! The hotel is beautiful, clean and friendly. The happy hour and snacks a nice treat, warm cookies in the evening and breakfast is fabulous. There was a post it note on the headboard saying that the duvet covers were clean for our arrival. I had never seen this before and since I always ask for an extra sheet to cover the bedding with, it was very much appreciated. They have a clean coin op laundry room that we took advantage of, too. There isn't anything else that you could ask for.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki P, Manager at Hampton Inn & Suites Fresno, responded to this review, November 5, 2012
Dear EasternPATraveler,

Thank you for all the wonderful comments regarding your recent stay with us. We are so glad you decided to stay with us on your way to Yosemite and I hope you had a great time visiting the park. Our evening reception is definitely a guest favorite and I'm happy you were able to take advantage of it. We hope to welcome you back to the hotel in the future. Thank you again for your review!

Warm Regards,
Nicki Passeggi, Assistant General Manager
nicki.passeggi@hilton.com
559-447-5900 x525
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 27, 2012

First time in Fresno and the hotel was centrally located to where I needed to go. The interiors were fresh and well kept up. The staff was friendly and attentive. The room was well appointed, clean and had great water pressure. The bed was great and slept wonderfully. Wi-Fi was complementary as was a bottle of water in the refrigerator in my room. Breakfast was well stocked and had a nice variety.

This is definitely where my firm will book rooms when visiting on business.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki P, Manager at Hampton Inn & Suites Fresno, responded to this review, November 5, 2012
Dear bdmaustin,

Thank you for taking the time to write a review about your experience here at our hotel. We really appreciate the feedback, and I'm so happy to hear you enjoyed all of our amenities, the cleanliness, and our wonderful staff. We are indeed in a good central location and would love to host your company's guests on a regular basis. Please feel free to contact me if you are interested in setting up a corporate rate. We look forward to having you back soon!

Warm Regards,
Nicki Passeggi, Assistant General Manager
nicki.passeggi@hilton.com
559-447-5900 x 525
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsburg, California, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 24, 2012

I love Fresno Hampton! I stay here often because it's the best! They are the best staff of all hotels anywhere. Absolutely wonderful! They use your name and treat you like a friend. I feel so at home here. The rooms always immaculate. Bed is so comfy and clean and yummy. I love all white bedding so I can see it's clean! No stains on the carpets, just nice and clean. If you forget anything they try to find it for you. The breakfast guys are awesome as well. I don't care for the breakfast....but the yogurts good and always waffles fruit, juices, muffins, as well as entree. I LOVE the coffee. Ok the creamer! Vanilla! Yummm! Regular also for the less fun;) it's also right near everything. Great location!
Sometimes when they're too full I stay elsewhere...always pay more and am so disappointed. I will always come here first! You'll love it!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicki P, Manager at Hampton Inn & Suites Fresno, responded to this review, September 26, 2012
Dear Kelly B,

I would like to thank you personally for writing a review about your frequent experiences here at our hotel. I am so happy to hear that you continue to enjoy the rooms and our customer service. We truly appreciate your feedback and I look forward to sharing your comments with the rest of our staff. We look forward to seeing you again soon. Thank you for your continued business!

Warm Regards,
Nicki Passeggi
Asisstant General Manager
559-447-5900 x525
nicki.passeggi@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Fresno

Address: 327 E. Fir Avenue, Fresno, CA 93720
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Fresno
#4 Family Hotel in Fresno
#5 Business Hotel in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Fresno 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The newly remodeled Hampton Inn & Suites Fresno is located in a great area of North Fresno in the heart of the medical community off Highway 41. Hotel amenities include a complimentary full hot breakfast buffet, evening reception with free beer, wine and appetizers (Mon-Thurs), outdoor heated pool and whirlpool, fitness center with brand new cardio equipment and free weights, business center, high speed internet access, new 32” flat screen TV’s, and Clean and Fresh Hampton Beds. 1,900 square feet of meeting space is available for up to 80 guests. Walking distance to three restaurants: Chili's, IHOP and Sweet Tomatoes. HHonors points awarded for every stay. Nearby attractions include: Fresno State UniversitySave Mart Center Grizzlies Stadium (Giants' AAA Baseball Team)Woodward ParkYosemite National ParkSequoia and Kings Canyon National ParksFresno Chaffee ZooIsland Water ParkForestiere Underground GardensSaroyan TheaterChina Peak & Badger Pass Ski AreasFresno Convention CenterTower DistrictMadera and Fresno County WineriesFresno Yosemite International Airport ... more   less 
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Also Known As:
Hampton Inn And Suites, Fresno
Hampton Inn & Suites, Fresno Hotel Fresno
Hampton Inn Hotel Fresno
Hampton Inn Fresno
Fresno Hampton Inn

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