My boyfriend and I had planned on staying at the valley inn for two nights, I prepaid $90 for the stay,which I thought was a bit steep considering the place,the night shift employees were very friendly,I will give them that.
The room was small,smelly,and the bathroom had what looked to be blood stains covering the bathroom floor,the heater did not work,when my boyfriend asked the main office about it they treated him like he was an idiot and were not willing to help at all.
There was no toilet paper in the bathroom
There was what looked to be several hookers and an older man the room to the right of us,and a very ignorant sounding couple to the left of us screaming at eachother ALL NIGHT in the room to the left.
Lots of foot traffic.im assuming drug deals,lots of shady characters
The Televisions in the rooms have a horrible high pitched noise,no matter what channel it's on.
All furniture in the room was stained (I don't even want to know by what) and disgusting looking.
The beds are uncomfortable and it came to our attention the next morning that the beds are also filled with bed mites!
My boyfriend and I are both covered in giant welts,it's disgusting.
We decided we didn't want to stay the second night due to the bed mites (along with all else I mentioned) when questioning one of the workers about checking out and getting a refund he was unreasonably angry and acted very violent towards my boyfriend and threatened to get three guys to "beat his (--)" these are the EMPLOYEES THEY HAVE WORKING THERE.unbelievable.
My boyfriend and I both remained calm and weren't giving him any reasons to be acting in a violent fashion.
So we packed our stuff and got the car and went to the main office,and the men who we had previously asked who were acting unprofessional were standing in there and I asked the woman at the desk if I could please check out and get a refund
She refused to refund me anymore than $22,I paid $90 for the two nights and only stayed one,and it was miserable.
I feel I deserve a full refund even still. I've never felt so ripped off in my life
My boyfriend asked to speak to the manager and she claimed she was the head manager and he told her about the male employees violent behavior and threats and she simply responded with "no" at this point we were fed up and just wanted to get out of there ASAP.
The woman who was the supposed manager yelled out some snarky remark and threw out many F bombs directed towards us on our way out.
I don't know how they're in business,I'm so appalled.
I would never reccomend this place nor will I ever stay there again,I'd rather sleep in a car! Itd probably be cleaner and warmer.
This place is disgusting and the people are incredibly rude,inappropriate and unprofessional.
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