Tioga pass was closed on Wednesday 10 November. Consequently, I had to rearrange my travel and ended up staying the night at the Ramada Inn, Fresno, CA. First of all, to be fair to this review, all I wanted after traveling all night was a clean room, a bed, and a hot shower in the morning - and the Ramada delivered on two of those items. The bed was comfortable, and the water was hot. However, the rest of the hotel needs major improvement.
Reception: I arrived late on Wednesday night. I asked for a king room, smoking. I was told that all the rooms were non-smoking although the placard behind the receptionist was "Ask About Non-Smoking Rooms Available". The receptionist told me how to get to my room, and about the continental breakfast in the morning and that there was an on-site restaurant if I wanted "... anything cooked." I signed for my room, and on the receipt was a notice "... a $200 charge would be made to my credit card if I smoked in my room ... " This led to the obvious question: How would they find out? When I check out do I have to have my room checked?
Room: After getting to the room, on the second floor, via the stairs, across from the dumpsters .... I opened the door to a room that was in GREAT disrepair. The couch was in such a state that I do not believe the Salvation Army would accept it as a donation. There was NOT in room coffee. I did not try the TV nor the internet. The bed was good as I stated before. In the morning, the shower was working and the water was hot.
The Morning After ....
For those of you reading this review, and saying "I'm glad it is all non-smoking." perhaps you should reconsider. Maybe it was that the guests staying at the hotel obeying the rules, or the threat of a $200 fine for "cheating", but when I left my room for the lobby to get coffee, I passed several guests in various states of dress, all enjoying their morning smoke. The clouds of smoke were thick, all the guests were unshowered, and unshaven, and two were still in "pajamas". NIce way to wake up.
I arrived in the lobby to grab some coffee. Again, to be fair, there is an on premise restaurant serving "cooked" food. I did not use the restaurant mainly because of time constraints.
The food at the continental breakfast was presented with all the care of a tornado going through a trailer park. There were no forks, spoons, etc., to use and scant napkins. The pastries looked as if they were purchased in a convenient 250 pack last week. The fruit looked as if it was salvaged from the dumpster. I got a cup of coffee and departed back through the cloud of Marlboro smoke.
Check Out: I checked out pretty much without incident until I asked for an envelope. There wasn't any stationary in the room, so I asked for an envelope at the front desk. The receptionist asked "Why?" I gave up and departed with my receipt.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.