We checked into the TownePlace Suites for two nights to see our granddaughter ride in equestrian competition at Fresno State. The 2nd morning, we heard that she wasn't riding the last day, so we checked out. Three hours later, we heard she was, and we called the desk so apologetically and asked if we could check back in. They welcomed us back. When we returned, they called us by name and had as little laugh with us. Our room had been cleaned and there was even a thank you note from housekeeping for the tip that we had left. They printed out directions to Fresno State, our dinner restaurant, and to "Curves" as I did not want to miss a day! The last day, we had a breakfast with great choices of things to eat, and sent us off once again with very clear directions to the freeway headed home.
Their front desk could not have been more friendly, plus they reminded me to get my Marriott Rewards, which I would have forgotten. It is immaculate and wonderfully friendly and we will always go back!