I stayed at this new hotel while on business in Fresno. The front desk was very friendly throughout my entire stay, greeting me by name each time I came down from my room. When I checked in all of the luggage carts were being used but an employee that was walking by grabbed my bags without me having to ask and helped me up to my room. I was blown away by the breakfast that this place offered and the attendant who worked breakfast was always courteous and made sure to ask how my night was. The housekeeping staff was excellent and my room was spotless. The rooms here are very modern and spacious. Very clean hotel with a genuinely caring staff. I will never stay anywhere else in Fresno again...this place had it all.