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“Very comfortble” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Fresno South

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Holiday Inn Express Hotel & Suites Fresno South
2.5 of 5 Hotel   |   2660 South 2nd St, Fresno, CA 93706   |  
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Ranked #27 of 64 Hotels in Fresno
Araxa, Brazil
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Very comfortble”
4 of 5 stars Reviewed June 26, 2014

My wife and I went do Fresno, to visit some friends, and enjoyed it a lot.
The room is very comfortble and large as well. We had a great time. It's worth staying there. I strongly recommend it.
It's a very nice place to stay.

Room Tip: We had a great time there
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
    10
    18
    17
    4
    2
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10
7
Solo
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
  • Italian first
  • Japanese first
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English first
NY
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 28, 2014

This was a clean, pleasant stop right off the freeway in Fresno at a reasonable price. Clean, comfortable room. Staff was nice. The free breakfast was ample, including hot food - even a pancake machine.

There are several fast food restaurants and hotels surrounding this one but beyond that, the neighborhood looked pretty barren - warehouses, garages, etc. Our room looked out at the freeway, but we didn't hear any traffic.

They have a pool but we didn't get to use it. The price was right. I would return to this hotel.

Room Tip: You might ask for a non-highway side room.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaohsiung, Taiwan
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 22, 2014

it's nice place to stay here, quite clean and near the city. but side entrance can not be open by the door key car(that is too bad), you have to walk a circle to get to entrance. Don't choose the first floor near the swimming pool, you could see by the pool swimmers.

Room Tip: Two Queen Beds, Don't near swimming pool
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  • Stayed May 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno South, responded to this review, June 7, 2014
Dear Lambertlee,

Thank you for posting a review about your recent stay with us. We’re glad to know that you are pleased with the cleanliness of our hotel. Your concerns regarding the side entrance have been forwarded to the appropriate departments in order for necessary actions to be made. We appreciate you bringing this to our attention and apologize for any inconvenience.

If there is anything we can do to make your next stay more pleasurable, please do not hesitate to ask the manager on duty. Thank you for your review and we look forward to hosting you again when you return to Fresno.

Kind Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed January 15, 2014

Let's start with the good. The staff was very friendly, the rooms were clean and the free internet and breakfast are a plus.

What kills this hotel is its hard beds and location. The mattress was very firm and uncomfortable. The hotel is not located in the nicest of areas (putting it nicely) and is on top of highway 99 making it very noisy. These two mean a poor nights sleep.

I want to stress that rating is not low because of any fault of the staff, but I was unable to sleep when staying here and therefore cannot give it a higher rating.

New mattresses and a lot of sound-proofing would jump this hotel up quite a bit!

Room Tip: Ask for a room as far away from the highway as possible.
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno South, responded to this review, January 31, 2014
Dear Baseball4evr101,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the beds prevented you from fully enjoying your time at the hotel. We were truly pleased to see your positive comments for the staff as well as the high scores for Cleanliness, Rooms, and Service. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare
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Lake Ozark, Missouri
Top Contributor
131 reviews 131 reviews
26 hotel reviews
Reviews in 60 cities Reviews in 60 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 12, 2014

I consider myself fairly tech-savvy for a geezer, but I was flummoxed by the remote control for the HVAC! Despite some cryptic instructions (it might be good to have a Rosetta Stone decrypter), the only thing I was able to do was turn off the AC. Fortunately, it was cool enough outside that we didn't need any air. But controlling the comfort of the room should not be that complicated!
Other than that, the room was nice enough. It was clean and well-maintained. It's convenient to the freeway (CA 99) and there are several fast food joints, including In-n-Out right next door, within walking distance.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno South, responded to this review, January 27, 2014
Dear bassn386,

Thank you for letting us know how your stay was with us. I appreciate the favorable comments about the room accommodations and great hotel location. However, please accept my apologies for the challenges you experienced with the air conditioning unit and heating system. We appreciate your feedback and allowing us the opportunity to address this issue with our the appropriate department for necessary improvements.

Again, thank you for bringing this to our attention. I hope if you get back to the area, you will consider staying at our hotel again.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salzburg, Austria
Top Contributor
142 reviews 142 reviews
79 hotel reviews
Reviews in 73 cities Reviews in 73 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 25, 2013

We visited Sequoia/King's Canyon National Park and needed a place for the night.
We were 5 guys with lots of luggage. This hotel had everything we needed.
Not too far away from King's Canyon and a huge two queen bed suite with a pullout couch at a very reasonable rate.
The staff was very friendly at check-in (check-in was pretty quick). Our suite was huge with lots of space for us and our stuff. It was equipped with two flat screen tvs, fridge and microwave. Everything was clean. The a/c was not too loud, but this unit was not able to cool down the whole suite - they should add a second unit to this suite.
The wifi was very fast and reliable. Breakfast was ok (standard HI express).
There are a couple fast food joints in walking distance (you can't go wrong with In-and-Out Burger if you want tasty fast food).
Overall a very good experience.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chino Hills, California
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2013

We stayed here last week for a family reunion. I did not expect much however upon checking in and seeing the property I was very surprised how nice it was. The rooms were very nice and modern with granite bathrooms with amenities my wife liked. When traveling to Fresno we will definitely stay here again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Fresno South

Address: 2660 South 2nd St, Fresno, CA 93706
Phone Number:
Location: United States > California > Fresno
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 64 Hotels in Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fresno South 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the brand new Holiday Inn Express & Suites Hotel Fresno-Jensen Ave.The hotel is conveniently located off HWY-99 just minutes away from Fresno Airport, the Fresno City Center, and the Convention Center. We are in the heart of the central valley close to Selma, Sanger, Hanford, and Tulare. Imagine having all the space and tools you need for business: high-speed Internet, a specialized work area in your room and a complimentary business center. And you re just minutes away from world class shopping, dining, entertainment and all the adventures that Fresno has to offer. No matter what brings you to the Fresno area, your room at our hotel is your personal retreat. We offer comfort with luxury bedding, plush towels, modern decor and 32 flat screen HDTV with plenty of premium cable, sports and movie channels. Stay fit at our complimentary fitness center or enjoy the California sun at our outdoor pool.Enjoy our hot, complimentary breakfast with possibly world s most delicious cinnamon rolls! Businesses and organizations near the hotel include California State University, Pepsi, Foster Farms, and Pelco. Nearby attractions include Fresno Sports Complex, Save Mart Center, Tachi Palace Casino and Kings Canyon National Park and many more!! Our friendly staff welcomes you to experience the new fresh look and feel of our Holiday Inn Express & Suites! ... more   less 
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Holiday Inn Express Hotel And Suites Fresno South

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