I made the reservation using the toll free number two days before the arrival. An hour before the check-in the hotel calls me and tells me that they are sold out and don't have a room for me; they said that they can get me a room at another location (about an hour's drive away). I refused to accept this alternative and asked them to resolve the issue and call me back. They never called me back. I called the 800 main number after waiting for 2 hours -- the rep was good and made the hotel get me a room.
The room was poorly furnished: there were no shampoo, cups, usual stuff you expect to find at hotels.
The room was dirty: pet hair all over the room. It seemed that it wasn't properly vacuumed.
I just spent the night somehow and checked out the next morning. Felt gross staying at this hotel.
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- Also Known As:
- Extended Stay Fremont
- Fremont Extended Stay