I stayed at the extended stay deluxe before, but this new look is amazing, rooms are allot better than before more amentias as well. The staff was very helpful at the time of check in , I believe her name was Linda, but anyway overall it was a nice stay and a great location at the same time very convenient almost close to everything that you need.
Thanks again.

I am enjoying my stay very much here at Extended Stay America hotel. The staff is professional and the rooms and the pool are clean and the room is well stocked. Thank you from making my stay a pleasant one. I will recommend stay america hotels to my friends and family
Albert Branson

I was traveling to see my grandchildren so i thought a place like this would be great, bigger than your average hotel and a kitchen. I go to check in and their is a lady arguing about her bill with the manager whom looks like she didnt want to be their. I was charged a 100. Deposit on my credit card when I checked in which was very odd to me. You have my credit card what else do you need. The area was nice, starbucks next store and close resturants. The out side was very well kept except for the 50 or so mattresses they had stacked i. The grass by the dumpster:(. When i went to my non smoking room it had cigarette burns on my bedside table, carpet, couch and coffee table. The smell was overwhellming, curry and some other smells. Went to target bougjt some cleaning supplies and deoderizer and cleaned the room. That night i here someone banging on my floor from bellow when i was walking to the bathroom. Thought maybe i was walking to hard maybe so i started be quieter. Started to remind me when i lived in the city in an apartment. I get up the next day and have my grandbabies ovrer and the banging begins again! Scared them half to death! Then i get a call at 5 pm from the front desk telling me the guy below is complaing about me. me. So then i tell him about last night and how he was banging on the ceilling and how I am just walking and we all were sitting down eating dinner when he complained.
All that to say I ended up checking out the next morning. Cheap hotels was awesome when I called them to try and fix the problem. They refunded my money quickly and were very appolegetic about the whole situation. I will NEVER stay here again and learned that these are more like living in an apartment and the front desk will side with whom ever is staying the longest so they keep the income coming in. It was the first time using cheap hotels and NOT the last. I will be using them again and will be more careful in finding another hotel when I go up North:)

I got what I paid for. Stayed in the hotel with my family. I was in the 1st building, lobby is in the 2nd building. Hallway stinks little due to people cooking. I am sure that is why there is a kitchen in the room. My family was able to enjoy the swimming pool. Breakfast was onlky ok, bagel and fruits. I saw people taking all the fruits to the room - which was pathetic. The front desk gal was filling the breakfast 5 times in 15 mins. It was pretty funny.

The bad part is they only provide limited items in the room. But we can always ask for other amenities from the front desk. I forgot shaving cream and blade and I was given one right away. The room has basic stuff - I like the fact that they have flat screen TV, channels are limited though. Overall I had a good stay and I would recommend this hotel. The staff was friendly and I enjoyed my stay at extendedstay fremont / newark.