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“Nice Hotel, Excellent Service” 5 of 5 stars
Review of Holiday Inn Express & Suites Fremont Milpitas Central

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Holiday Inn Express & Suites Fremont Milpitas Central
2.5 of 5 Hotel   |   42200 Albrae Street, Fremont, CA 94538   |  
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Ranked #3 of 20 hotels in Fremont
GreenLeadersSilver level
Fremont, California
1 review
“Nice Hotel, Excellent Service”
5 of 5 stars Reviewed November 1, 2011

This is a nice, fairly new hotel in a good, central location.
The room was decent, but fairly standard among hotels in this class.

The best part is the weekday happy hour with complimentary drinks (beer/wine/soda) and decent appetizers that change daily. Today they had buffalo wings, french fries, and salad.
The bartender, Mr. Sandoval was attentive and helpful.
I will definitely be coming back to this hotel next time I am working in the East Bay area.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXManager611, Director of Sales at Holiday Inn Express & Suites Fremont Milpitas Central, responded to this review, November 3, 2011
Dear j p,

Thank you for your review. We are glad that you enjoy our manager's reception during the week. It is one of the many reasons our guests come back to experience our way of showing thanks for choosing to stay with us. As always, we look forward to welcoming you back int he very near future.
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87 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Rolling Meadows, Illinois
1 review
5 of 5 stars Reviewed November 1, 2011

Every time I visit bay area I stay in this hotel. From the front desk stuff to the bartender (Hariberto) everybOdy is very friendly and professional. Can not think of better place to relax after work or when visiting Bay Area for pleasure. I am 1K with major airline and travel all over the place. This is where I stay when in bay area.
Rooms are spotless, free breakfast always pleasant people to welcome you back.

You will always have my business.

Rich

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXManager611, Director of Sales at Holiday Inn Express & Suites Fremont Milpitas Central, responded to this review, November 3, 2011
Dear Rich A,

We not only value your business but your loyalty to our hotel and this review is a great testimonial to inspire other travelers to try us out. Thank you so much for emphasizing the word "service" to our hotel. It is what we strive to to uphold to keep a lasting impression.
Heriberto is our social hour host and his great service to our hotel guests has been consistently mentioned in our guest surveys. We will make sure to also pass on your excellent review on the guestrooms to our Housekeeping Department.

Once again, thank you and we look forward to your next stay!
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Dallas, Texas
1 review
5 of 5 stars Reviewed October 27, 2011

Very clean hotel. Very nice staff members. It feels like a home away from home.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXManager611, Director of Sales at Holiday Inn Express & Suites Fremont Milpitas Central, responded to this review, November 1, 2011
Dear Jason M,

Your honest review is very much appreciated. We will always strive to keep the feeling of being at home among our guests. This is what most of our hotel guest s love in all out hotel brands and it's what make guests like you come back.

Our utmost and sincerest thank you for citing the great job of our housekeeping team too! We sure look forward to your return.
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Fremont, California
1 review
5 of 5 stars Reviewed October 25, 2011

This is one of the many HIE hotels that I stay in around the country that stands above the rest.
It's always nice checking in, the staff is helpful, the evening food and drinks is a pleasant stop before heading up to the room. The swimming pool and hot tub are kept very clean and offer a relaxing dip after dinner. They just finished updating all the carpet so it's very clean. If they had flat panel TV's and some better pillows, this place would be an Excellent all around, but over all it's a Great Hotel and Friendly Staff.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXManager611, Director of Sales at Holiday Inn Express & Suites Fremont Milpitas Central, responded to this review, November 1, 2011
Dear Kite Techie,

Thank you for the kind words on your review. Standing out above the rest as your best choice is a review that is worth sharing for other travelers like you. And we need that for an honest testimonial.

The new carpets and repainted walls were all prep work for the new furniture and flat screen televisions that will be delivered and installed in January 2012. We would like to get to your "Excellent" review but we'll leave that up to you after your next stay in a completely renovated room sometime after January 2012.

In the meantime, we will be happy to continue serving you with our warm and friendly service at our Great Hotel that Guests Love!
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Fremont, California
1 review
5 of 5 stars Reviewed October 23, 2011

The hotel was very nice. joe made the check in very fast and answered all of my questions he was very nice and welcoming and made you feel right at home as soon as you walk in the door. only thing is the tv were a little old fashion and could use some upgrading as well as the matresses but over very good. i WILL be returning soon

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXManager611, Director of Sales at Holiday Inn Express & Suites Fremont Milpitas Central, responded to this review, November 1, 2011
Dear Zac,

Thank you for the great review recognition of our Front Desk Agent Joe. We are proud to have him. Not only does he do a great job in customer service but he is always prepared to extend that extra mile to please our hotel guests.

We will be replacing our furniture and televisions beginning in January. We recently replaced our carpets and re-painted all interior walls in preparation for all the new furniture (including mattresses) coming next year.

We appreciate your honest review and we hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed October 19, 2011

This is one of the best hotels I have stayed at for the price. The staff is GREAT and take care of anything you need. Monday - Thursday they serve appetizers and free drinks. The staff (Anthony, Joe, Ranil, Eyah and Dipal) are very friendly and helpful. The housekeeping staff is also great. Over all you couldnt ask for a better place to stay.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXManager611, Director of Sales at Holiday Inn Express & Suites Fremont Milpitas Central, responded to this review, November 1, 2011
Dear JosephFelker,

And we couldn't ask for a better guest like you to have in our hotel! Thank you for the great appreciation of our hotel staff and taking the time to recognize their efforts in making your stay worth while.

We are one of the very few hotels in Fremont that offer a manager's reception four (4) evenings of the week. After work, our regular guests look forward to coming down to enjoy the social hours from 5:30 to 7:30pm on Mondays through Thursdays.

Again thanks you for this great review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fremont, California
1 review
5 of 5 stars Reviewed October 18, 2011

My stay at the Holiday Inn Express & Suites Fremont-Milpitas Central was the best in a long while. Heriberto was very good and did a great job taking care of us.

Room Tip: I am a smoker so 1st floor rooms rock.
See more room tips
  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXManager611, Director of Sales at Holiday Inn Express & Suites Fremont Milpitas Central, responded to this review, November 1, 2011
Dear Frank M,

Our sincerest thanks for making time to write a review. This is the first time our manager's reception host, Heriberto, has ever been mentioned. Besides being very friendly and hospitable, Heriberto does a fine job making sure that each guest who comes into the reception area gets his or her drink. We should let him wear a larger name tag next time.

As always, we look forward to your next stay. Thanks again and take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites Fremont Milpitas Central

Address: 42200 Albrae Street, Fremont, CA 94538
Phone Number:
Location: United States > California > Fremont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Fremont
#1 Green Hotel in Fremont
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Fremont Milpitas Central 2.5*
Official Description (provided by the hotel):
Enjoy a Convenient Location in Central Fremont Exciting news at the Holiday Inn Hotel & Suites Fremont Milpitas Central, we have now become the Holiday Inn Express & Suites! For your convenience we offer complimentary Express Start breakfast, including hot items and our famous cinnamon rolls. After a long day at work join us for an evening reception M-Thu from 5:30-7:30 PM for complimentary beer, wine and appetizers. Just a short drive from local attractions, businesses and the San Jose Intl Airport (SJC). From the Pacific Commons Shopping Center to the Niles Canyon, you'll find a variety of attractions throughout Milpitas. Our hotel's location is also within a short drive of New Park Mall, the Great Mall and the California Great America theme parks, located south of Fremont. Our hotel's business travelers will also benefit from our close proximity to the San Jose McEnery and Santa Clara Convention Centers, along with the high-tech companies on Christy St, Stevenson Blvd, Fremont Blvd, Milpitas - Santa Clara and the Silicon Valley. The hotel also is near businesses like Tesla-Toyota and Sysco Foods, and offers complimentary high-speed Internet service and a meeting room with A/V equipment and some catering services. Our newly renovated accommodations offer you the Simply Smart Bath & Bedding collection. Unwind in a room with triple-sheeted beds, and stay connected with business and family with free WI-FI access! ... more   less 
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Also Known As:
Holiday Inn Express And Suites Fremont Milpitas Central
Holiday Inn Express & Suites Fremont Milpitas Central Hotel Fremont
Holiday Inn Fremont
Fremont Holiday Inn

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