The Good and the Bad... The good: Location, Location. Location! Traveling with two pugs we stayed in the pet-friendly room.
Okay, I've traveled all over the western states with my little pugs, who prefer sleeping in their travel-kennel, but this room was next to awful. No... IT WAS THE DEFINITION OF AWFUL-!!!
Notice that perfum-y smell when you walk in? You want to think "Ah, Clean!" But guess again! My little guys were so over-the-top anxious with all the animal smells in the room they freaked out! My dogs NEVER EVER pose for the potty-position indoors, yet my guys were "tempted" by all the smells. You know, willing to mark their territory....
Needless to say, I kept them in their kennel when they weren't running on the beach. THE GOOD PART... EASY ACCESS TO LOTS OF FUN-IN-THE-SUN BEACH TIME.
Back to what you are paying for.... I personally woke up gagging from the chemicals used by house cleaning. And I AM NOT CHEMICAL SENSITIVE-!!! (I ended up sleeping in my truck!) We requested another room, due to chemical sensitivity and were told it would be the same regardless. Their "sister hotel" next door, the infamous Beachcomber Inn uses the same products we were told. One sniff was worth a thousand words! YUCK!!!
Our reservation plans to stay for 3 days were dumped! The hotel manager was kind, and gracious I must say also apologetic and willing to offer that other people have had trouble with the chemicals in the past, this was nothing new... Refund without question.
The good news? We found a lovely place just 10 minutes down the road, Agate Cove Inn in Mendocino where their pet friendly room was fresh, clean and measurably up-scaled by comparison. Really!?!?!?! There IS NO COMPARISON!
Surf and Sand Lodge needs a good cleaning, maybe replace the carpets with scrub-able tiles and invest in orderless cleaners. How do the other commercial places do it?
I won't go back and I'm shocked my friends thought this was worth recommending!!!!! We HAVE TO HAVE A TALK-!!!!
Don't go until they get their cleaning products under control-!!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.