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“One of the fundamental tenets of business is to treat your customers with respect.” 1 of 5 stars
Review of Farmhouse Inn & Restaurant

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Farmhouse Inn & Restaurant
4.5 of 5 Hotel   |   7871 River Road, Forestville, CA 95436   |  
Hotel amenities
Ranked #1 of 2 hotels in Forestville
GreenLeadersPlatinum level
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“One of the fundamental tenets of business is to treat your customers with respect.”
1 of 5 stars Reviewed September 12, 2013

We arrived at the property on Sunday. We were received by the front desk with an upgrade to a larger room for 100 dollars more. We asked to take a look at both rooms first. Both rooms were very different and the upgrade was much larger. We took the upgrade. When we finally settled, and open the windows we felt a stench. We couldn't realized where was it coming from as the room seemed cleaned, and it was only when we opened the windows that we felt it. We asked the cleaners about it and they couldn't figure it out either.Then, we headed out for diner, and after we came back the stench was worse so we had to close the windows. The next morning, since it was colder the stench defused so we forgot about it. We headed to the restaurant for breakfast and the venue did not have an espresso machine so there was no good coffee. We asked at the unfriendly front desk people where to grab a good cup of coffee and finally there was Teresa. The only person who understand that customer comes first. At check out, I couldn't give a toss about this place. In fact, when I picked up the bill I was basically ignored, asked sing here, and left with not even a goodbye. I am amazed how this hotel with this type of attitude makes it on the list of best hotels. By the way, the grounds, the suites and the restaurant are very good but the swimming pool has concrete all around and it's quite ugly.

Room Tip: Stay away from the back yard suites as the septic is located on the back yard, take a look a picture...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csb0214, Owner at Farmhouse Inn & Restaurant, responded to this review, September 13, 2013
I, and my whole staff are just shocked by this review. None of us had any idea this guest was at all displeased. This review is too complicated for me to take it apart bit by bit. But, please, if you come to visit, and I hope you will come, tell us if something is wrong. Give us the chance to fix it while you're on property. Please don't go away upset and then write a bad review of us. It's unfair to us- but more importantly it's unfair to you. It's your vacation and you deserve for it to be perfect. We can't guarantee that nothing will ever to wrong. But we can guarantee that if you give us the chance, we'll make it right. Read our other reviews. We really do care, and we absolutely value the time you choose to spend with us.
Catherine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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517 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
California
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 11, 2013

Amazing property, amazing hospitality, amazing room and amazing food. This chic and sophisticated Inn raises the bar for wine country hotels. A romantic retreat minutes from fabulous wineries and close to the coast. Well worth going out of your way to stay here!

Room Tip: The barn rooms are spectacular!
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

Very beautiful, relaxing rooms, you'll never want to leave. The soaking tub or the steam shower can't be beat after a long day of wine tasting. The only reason to leave the room is to go to the fabulous restaurant a few feet away! Great food and wine list, only to go back to the room and cozy up with a book in front of the fireplace.

Room Tip: The barn rooms are to die for!!
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek, California
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2013

My husband and I have stayed in the same room within the barn every time we've visited Farmhouse Inn. We are in love with this place! The rooms are beautiful with heated tile floors, steam room, large tub and a double sided fireplace going between your room and a secluded patio. But what sets this place apart is the little details, house made soaps and body scrubs, music playing in your room upon arrival and REAL keys for the door.

While you're not within walking distance you are still close to a lot of wineries, a great paved bike trail and restaurants.

Room Tip: Be sure to book dinner reservations at the restaurant.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2013

My husand and I stayed at the Farmhouse Inn in early August and had a great time. We found the location to be perfect for us. We were right between Napa and the Sonoma Coast so we were able to explore both areas which we loved. Staff was very helpful with ideas and special needs. We stayed in a regular room which I decided did not compare to the Barn rooms which are away from the street noise and quite fabulous.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 7, 2013

I have stayed in many fine lodgings, in wine country and elsewhere. While quite nice, the experience did not nearly live up to its $800/night price tag. The room was pretty and well decorated, but the shower was very sub-par. No hot tub and the pool was average at best. Service was somewhat lacking. No room service, and at 9pm on a weeknight we could not obtain any food or room service. A lot of road noise. The gardens were pretty. The restaurant was excellent, however, and I would recommend it highly for dinner. Much better value and luxury can be obtained elsewhere in wine country for half the price!

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
csb0214, Owner at Farmhouse Inn & Restaurant, responded to this review, August 16, 2013
I'm so sorry this reviewer didn't love his stay with us. He is right about room service. We are a small property, only 18 rooms, and we just aren't equipped for room service. We do, however, offer a really nice selection of locally made cheeses, cured meats, crackers, house made hummus and spreads, nuts and several other items, depending on the day. They're available in Guest Services until they close at 9pm. I wish we could take care of every possible wish a guest may have. But with 6 concierges for just 18 rooms, we can usually come close. And, yes, there are less expensive places to stay in Wine Country. Not many with the services we offer. But read the rest of our reviews. I hope you'll choose us!
Catherine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, CA
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 7, 2013

We spent 3 wonderful days at the end of the summer at the Farmhouse Inn, using their promo of Tues nite free on a 3-day mid-week reservation in July. We stayed in a first-floor barn room which was spacious, private and very romantic. It was quiet except for our noisy upstairs neighbors, but otherwise we were extremely pleased with the accommodations. The front desk was very friendly and helpful and we had a great dinner at their restaurant and delicious and welcoming breakfasts every morning. The bed was very comfortable, the fireplace welcome both inside and out, and the spa tub and bath accessories were fabulous.
Overall, the experience was exceptional and we're looking forward to returning soon. I am not sure the property is worthy of the going price (small pool, small property and many of the rooms are too close to the noisy road if you're not in the barn), but with the July special we had a fabulous time and will return in similar circumstances. It was very special to be out in the countryside and not in Healdsburg as we have been in the past. The proximity to the redwoods and the more remote and off-the-beaten-track location was great. The Farmhouse Inn is a unique and very special experience.

Room Tip: Perhaps an upstairs room in the barn would be quieter and sunnier, but all rooms are beautiful
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Farmhouse Inn & Restaurant

Address: 7871 River Road, Forestville, CA 95436
Location: United States > California > Sonoma County > Forestville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Forestville
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Farmhouse Inn & Restaurant 4.5*
Official Description (provided by the hotel):
A total of eighteen cottages, rooms and suites dot our 6 acre property. Recently renovated and re-decorated, each individual space offers a mix of historical whimsy, classic elegance and luxurious sophistication. ... more   less 
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Also Known As:
Farmhouse Inn & Restaurant Hotel Forestville
Farmhouse Inn And Restaurant
Farmhouse Inn & Restaurant Forestville, CA - Sonoma County

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