Cleanliness it at the top of my list when I stay at a hotel. From first appearance of the neatly manicured landscape to the welcoming lobby/entrance, every aspect of this facility indicated it was well cared for. The room was clean, tastefully decorated and laid out. The bed was firm but comfy. I knew I would have no trouble relaxing once settled in for my four day stay.
Next on my list is friendliness of staff. The front desk staff people were very welcoming and accomodating to special requests. They were more than happy to assist: treating the guests as just that--guests whose comfort is important rather than just paying customers. Coffee and orange water in the lobby was always available and as a bonus, fresh baked cookies were brought out each afternoon, making a great "pick-me-up" snack. My favorite staff person was the breakfast manager. She treated every guest as if he/she were a friend, seeing to any needs and keeping her breakfast buffet well stocked and immaculately cleaned. Being a "local" she was able to make sight-seeing suggestions for the times when I did not have business meetings. Her friendliess and helpfulness is a great asset to this facility.
The location was far enough off the main road that traffic noise was not an issue and its centrality made it convenient to businesses, sightseeing, shopping. Additionally, it was only about 20 minutes from the beach. This place did not disappoint my high expectations for a hotel. I will definitely both return to and make recommendation for this facility.
- Official Description (provided by the hotel):
- The Hampton Inn Irvine/East Forest Lake hotel is close to the headquarters of major businesses, including Stanley Black & Decker, Fujitsu, Panasonic, Parker-Hannifin and Oakley, and only minutes from Irvine, CA. Enjoy complimentary WiFi access throughout the hotel and free daily breakfast. ... more less
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- Also Known As:
- Hampton Inn South Orange County Hotel Foothill Ranch
- Hampton Inn Foothill Ranch
- Foothill Ranch Hampton Inn