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“Stay Experience” 4 of 5 stars
Review of Hilton Garden Inn Folsom

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Hilton Garden Inn Folsom
3.0 of 5 Hotel   |   221 Iron Point Road, Folsom, CA 95630   |  
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Ranked #3 of 9 Hotels in Folsom
Certificate of Excellence
Clovis, United States
1 review
“Stay Experience”
4 of 5 stars Reviewed January 28, 2014

This hotel was great except for 1 issue. They turn off the water heater late at night and if you have to rise very early in the morning, you may not have any hot water. Other than that it was in a great location, lots of shopping and dining.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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209 reviews from our community

Traveler rating
    100
    64
    24
    16
    5
See reviews for
46
44
14
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Any
English first
Sacramento, United States
1 review
4 of 5 stars Reviewed January 6, 2014

My husband and I enjoyed our short staycation here. It's right across from the outlet mall and a great area for shopping and all kinds of dining. The staff was friendly but the hotel itself could use a facelift. The spacious tub with jets was worth the small increase in room fee. The adjustable firmness matress affords a great night's sleep. Not fancy but clean, quiet room and a pleasant stay.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Tracy K, General Manager at Hilton Garden Inn Folsom, responded to this review, January 7, 2014
Hi Elyse - I am happy to hear you enjoyed your stay with us and had fun shopping at the outlets! We look forward to having you stay with us on your next staycation!
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Reseda, CA, United States
1 review
4 of 5 stars Reviewed December 30, 2013

We have stayed at this hotel several times and have always found it to be clean comfortable and quiet. It is at a great location, freeway convenient, across from a major outlet complex, easy walking distance to the light rail system and has a movie theatre complex also within walking distance. Breakfast is expensive if all you want is a cup of coffee and a muffin, but full buffet is ok.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Tracy K, General Manager at Hilton Garden Inn Folsom, responded to this review, January 7, 2014
Hi Denise D - I'm happy to hear you enjoy staying with us and that we are your home away from home whenever you visit Folsom! We look forward to having you stay with us during your next visit to the area! Thank you!
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Folsom, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 25, 2013

The hotel is clean and the staff is friendly. We enjoyed the breakfast. The bd in the room was very lumpy and uncomfortable. The hair dryer in the bathroom was not working. Overall the hotel is average. A better bed would have made it a good experience.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy K, General Manager at Hilton Garden Inn Folsom, responded to this review, January 7, 2014
Thank you for taking the time to share your feedback on your stay! We are glad you overall had a good experience with us, and appreciate your specific thoughts on our beds! We are looking forward to getting new beds during our next renovation!
We look forward to having you back the next time you're in Folsom!
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A TripAdvisor Member
5 of 5 stars Reviewed December 19, 2013

we stayed at this Hilton Hotel at the last minute and was very pleased. The hotel is very nice and well kept. The staff were excellent - there was orange water and coffee available., it was a very nice stay.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy K, General Manager at Hilton Garden Inn Folsom, responded to this review, December 23, 2013
Thank you for taking the time to give us such wonderful feedback on your stay! We look forward to having you back the next time you're in Folsom! Happy Holidays!
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Long Beach, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2013

I have high expectations from Hilton, based on a lot of nights in various Gardens, Hamptons, Homewoods, Embassy Suites. This hotel is very convenient to the Folsom Premium Outlets, however I don't consider that they met the expectations that I have. Rooms are fine, service is mixed, logistics required for the heavily attended breakfast were nearly inadequate.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy K, General Manager at Hilton Garden Inn Folsom, responded to this review, December 23, 2013
Hi Paul -

I know that we've spoken since your review, but I wanted to thank you again for your detailed feedback!

We look forward to having you back the next time you're in Folsom!

Happy Holidays!

Tracy
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Newport Beach, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 17, 2013

The hotel lobby is very nice. They offer coffee in the am and flavored water during the day. Our room was clean and comfortable but seemed over-priced. The beds were soft. Keurig coffee maker - nice touch. Great location.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy K, General Manager at Hilton Garden Inn Folsom, responded to this review, December 23, 2013
Thank you for taking the time to share your feedback on your stay! We are glad you overall had a great experience with us, and appreciate your specific thoughts on our beds.

We look forward to having you back the next time you're in Folsom!

Happy Holidays!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Folsom

Address: 221 Iron Point Road, Folsom, CA 95630
Phone Number:
Location: United States > California > Folsom
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Folsom
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Folsom 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Hilton Garden Inn Folsom Hotel Folsom
Hilton Folsom
Folsom Hilton Garden Inn

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