Vastly overpriced is the most straightforward way of describing this property. It's nice, an impressive interior area, but not that nice. The front desk staff and the concierge staff are well below par. The front desk staff is inadequate and slow, but you can't always blame them. For example, during the evening, there's a pianist playing and singing (amplified) withing a few feet of their desk area (and that singing and playing echoed throughout much of the hotel. The concierge staff member we dealt with didn't have a clue. The elevators were slow. The selections for television were very limited (even though they seemed to have more channels available at their bar).