We got a special deal on Travel Zoo. Everyone was great when we checked in, especially Brent the bellman. He took us to our room which was a little dark so he took the time to show us a few upgrade rooms. We negotiated a upgrade with Amanda at the front desk and had a wonderful room with a whirlpool tub and balcony. This place is huge with several pools and activities. Unfortunately the weather turned bad and we couldn't take advantage of activities. A little bad news......this place is in the middle of nowhere! They have two restaurants that offer virtually the same food varying high prices. You're pretty much stuck here because the next restaurant is about a half-hour to 45 minutes away depending on weather on a dark winding road. The food and service was not wonderful. Very nice servers, but not enough of them. All in all a real nice place, we enjoyed it but they need to check out their food operations.