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“Beware of steep change/cancellation fees” 2 of 5 stars
Review of Yosemite Big Creek Inn

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Yosemite Big Creek Inn
1221 Highway 41, Fish Camp, CA 93623   |  
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Hotel website
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Hotel amenities
Special Offer
Yosemite Conservancy
Ranked #2 of 4 Fish Camp B&B and Inns
GreenLeadersPlatinum level
Phoenix
Top Contributor
139 reviews 139 reviews
24 hotel reviews
Reviews in 55 cities Reviews in 55 cities
97 helpful votes 97 helpful votes
“Beware of steep change/cancellation fees”
2 of 5 stars Reviewed October 9, 2013

Given the other good reviews, Big Creek Inn sounds like a nice B&B, but our experience might impact someone else considering this B&B. We reserved the Mariposa room for five nights nine months in advance. As we fine tuned our itinerary for our three week trip, we added a night somewhere else and subtracted a night from Big Creek Inn deciding to stay four nights instead of five. I requested the change two months before our arrival. We were charged a $50 fee for “changing” our reservation. As our trip drew closer, the Rim fire in Yosemite made visibility and air quality in the park questionable (as viewed on the webcam and evening news), and we decided to postpone our visit to Yosemite until the spring. We were charged another $50 change fee. In the end, we decided to cancel our trip entirely (and I have to say it was in part because the $50 charges left a bad taste in my mouth so I was not looking forward to staying here). We canceled our reservation, eight months in advance. You guessed it. We were charged another $50 change/cancellation fee. In total, $150 was deducted from our deposit. I appreciate that bed and breakfasts are small businesses and must have a cancellation policy. However, unforeseeable and unexpected circumstances (such as wildfires and federal government shutdowns) can cause itineraries to change and we are, after all, just working people too. The changes to our reservation were not last minute and were made well in advance of our stay. For a B&B to charge $50 over and over just to make a “change” to a reservation is unreasonable in my view. This is not an industry “standard.” The majority of bed and breakfasts at which we have stayed charge a cancellation fee/penalty when the reservation is cancelled inside of 14 days. And I have never encountered a charge for making a “change” to a reservation, let alone a $50 charge. We stay at bed and breakfasts exclusively and this is without exception the strictest and most costly cancellation policy we have ever come across. I admit, the change/cancellation policy is posted on the website and I bear responsibility for not reading it closely. I even get a $50 cancellation fee, but that doesn’t mean I have to like it. If this expensive experience has taught me anything, it is to read any and all cancellation policies very closely in the future. That said, if you decide to stay here, make sure you are aware of the fees, which not only apply to cancellations (understandable) but also any changes you may make to your reservation.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMtnW, Owner at Yosemite Big Creek Inn, responded to this review, October 11, 2013
This reviewer has intentionally misled the reader. When the original reservation was changed, no fee was charged and their deposit was carried forward at full value. When the reservation was cancelled and rescheduled, no fee was charged and their deposit was carried forward at full value. When the reservation was cancelled and not rescheduled, their deposit was returned less cancellation fees. Had the reviewer kept any one of the reservations, no cancellation fee would have been charged and their deposit would have been honored at full value. In fact, there could not have been any “bad taste” as no fees were applied during the one year’s time that we accommodated the reviewer’s changes. Our cancellation policy is consistent with industry standard and is fully communicated on our website as well as our reservation confirmation form. As always, we will continue to do our best to accommodate the needs of our guests. ~Pamela~Owner/Innkeeper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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335 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Worthing
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2013

We booked into Big Creek on the recommendations in Trip Advisor and were not disappointed. Just as the other reviewers found, the room was perfectly clean and luxurious. Pamela's recommendations on where to go in Yosemite were spot on: we followed her suggestions and had a great time. The nearby restaurant was an excellent recommendation and the deli about 200 yards away supplied excellent sandwiches and good value wine! Breakfast - fantastic, and enjoyable company.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

My husband Dave and I spent two nights in the Mariposa Room at the Big Creek Inn in Fish Camp, CA. Located a very short distance from the entrance of Yosemite NP, the inn is a fine example of the best type of BnB experience. The Inn is kept exceptionally clean, it is quiet, the bath and bed are luxurious, and the breakfasts were delicious. Innkeeper Pamela is doing an incredible job with this inn. We wholeheartedly recommend this inn to fellow travelers.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilton, CT
1 review
5 of 5 stars Reviewed September 29, 2013

My husband Chuck and I just spent 2 nights at Big Creek Inn. All aspects of the B & B are very comfortable and spacious. Pamela is there to give you first-hand advice about how to make the best time of your visit to the park and to serve you a beautiful breakfast. She also had a steaming pot of coffee (that 1st cup) available in the upstairs lounge in the AM as I got ready for the day -- a little thing that really makes this traveler feel good. The B & B is located right near the South entrance to the park -- close to the Mariposa Grove of giant sequoia trees. Great hospitality !!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia Beach, Virginia
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 28, 2013

We recently stayed at the Big Creek Inn and had a marvelous experience. We stayed in the Mariposa room and enjoyed it's amenities and meadow views for 2 nights in September. It provided a clean, comfortable and luxurious retreat after exploring Yosemite, just 2 miles away. Pamela has a true gift of hospitality, thinking of everything to make her guests comfortable. Each morning Pamela prepared a delicious hot breakfast and offered expert advice on the best places to visit in the park. She also made valuable suggestions about nearby restaurants and stores. We thoroughly enjoyed our stay at the Big Creek Inn and highly recommend it to anyone looking for a very special place to stay when visiting Yosemite.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
1 review
5 of 5 stars Reviewed September 4, 2013

We arrived at the Big Creek quite late at night but had no troubles getting into the property from the instructions we had received at time of booking. We woke up early the next morning & Pamela offered to do us breakfast early so we could make the most of our day in Yosemite, we had waffles with lots of fruit & maple syrup & they were to die for. After breakfast Pamela helped us decide what to see in the time we had & this proved to be invaluable. On our second morning there were more guests so we had a full buffet breakfast & Pamela had laid on everything you could think of, hot items, cereals & oatmeal, hard boiled eggs, bagels, toast.....so much to choose from. We stayed in the Mariposa room it was huge with a nice balcony where I loved watching all the humming birds each morning there were so many! The room was spotlessly clean with two bathrooms; one had a bath & shower combo plus a sink & the other had another sink & toilet. There was a walk in closet & a very large entry which opened up into the bedroom & also had the bathrooms & walk in closets off of it. Lastly I just wanted to thank Pamela for forwarding my husband's trousers that he left in the room to us which she covered the cost of as my English credit card wouldn't accept the payment you really did go above & beyond not only with the trousers but your hospitality whilst we were staying with you...Big Creek was our joint favourite place to stay on our whole 22 day trip around the west coast & we hope to be back in the future for sure.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed September 2, 2013

Big Creek Inn made our trip to Yosemite even more perfect. Pamela greeted us at the door and showed us to our lovely room (Mariposa) and I was so impressed with the cosy feel of the room and it had everything we needed. The breakfast was so good loved the homemade sweet breads and muffins! I really wanted to see a Steller's Jay and Pamela gave me some peanuts to attract them on our deck, and I got a great picture! Pamela was very helpful with advising us on what to see in Yosemite and she was right on everything worked out great. Ron especially liked the candy jar! Highly recommended!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Yosemite Big Creek Inn

Address: 1221 Highway 41, Fish Camp, CA 93623
Phone Number:
Location: United States > California > Fish Camp
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Fish Camp
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The closest B&B lodging to the south gate of Yosemite National Park ~ A three guest room inn located on a tranquil bank of Big Creek, just 2 miles to Yosemite National Park. ... more   less 
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Also Known As:
Yosemite Big Creek Hotel Fish Camp

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