Hotel management is appalling, they have no integrity and treat the quest with no respect!! We have had a huge diamond ring taken from our room, they questioned us and I was told that I was being to emotional. We asked them to hold a staff meeting to discuss our loss. Management told us that the staff would not enter a room, with no disturb sign up. Asked for them to post signs & was told it was againt company to do so. Management told us that there staff is honest and legal employees?? It has been a torment for us and still is. We have made a police report, placed adds in the paper offering a $10,000 cash reward, no questions asked. We have received no follow up from the hotel. The room is dirty, stained carpet, old paint, dirty bed, slider door won't lock, held closed with metal bar. The main entrance to the Palla hotel, smelled like sewage, bad news, bath room not working. Would Never ever suggest anyone to even go to the hotel. Better off staying at the Comfort Inn, you know what you get!
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