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“Great Room, great stay” 4 of 5 stars
Review of Staybridge Suites Fairfield Napa Valley Area

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Staybridge Suites Fairfield Napa Valley Area
3.0 of 5 Hotel   |   4775 Business Center Drive, Fairfield, CA 94534   |  
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Ranked #1 of 17 Hotels in Fairfield
Binfield, United Kingdom
Top Contributor
195 reviews 195 reviews
90 hotel reviews
Reviews in 90 cities Reviews in 90 cities
226 helpful votes 226 helpful votes
“Great Room, great stay”
4 of 5 stars Reviewed January 11, 2012 via mobile

I booked this as it afforded access to the Napa Valley and San Francisco with relative ease. It is also close to the outlets of Vacaville and there is always te Jelly Belly factory and Budweiser!

It is a quiet hotel and the lobby looked lovely just after Christmas. Status was recognised with a very kind upgrade from a 1 to a 2 bed room. Rooms was vast and perfect for our needs over 3 nights.

The pool was nice but could have been a little warmer. Free laundry was wonderful and we went home with everything, including ski gear clean and dry.

Free wifi too......Perfect fro research and on line checkin but no good for watching streaming video.

Staff were all charming and the breakfast very nice. I love the beer and snacks in the evening but only managed it once.

My one observation was that minor things just did not get dealt with. For example our ironing board would not collapse nd we told them day 1, it was never fixed and stood in our living room till we left. A bag of rubbish was also not touched despite repeated requests.

These were minor and I put it down to the time of year and perhaps a lower staffing level than would be normal.

Overall I would recommend the hotel highly and would happily return if returning to the area again.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce M, General Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review, May 31, 2012
Thank you for your review. We apologize for the issues with your iron board and the pool. Please be assured that the maintenance issues you mentioned have been addressed. We hope to be given the opportunity to serve and see you again.
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236 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Marina del Rey, California
Top Contributor
58 reviews 58 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 10, 2012

I stayed 2 nights here. Its 15-20 minutes from the center of Napa, very handy.
Enjoyed the hotel, clean, ceiling fan, flat screen, kitchen with microwave and full fridge, great tiled shower.
Breakfast was good with a lot of choices and there is a fountain soda machine available all day!
Staff was friendly, the hot tub was great, and the wi-fi was free.
On a staff recommendation we ate at a place across the street called sticky rice! It was so good we ate there twice!!
Would stay here again if I were going to Napa instead of paying those high prices elsewhere.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 29, 2011

Full disclosure: We were so - rightfully - displeased with our stay that they gave us our room for free.

My husband and I stayed here recently on our way through Napa and it was such a mistake. Usually can depend on clean rooms at Staybridge, and the freebies are always a nice bonus. But if it hadn't been for the free happy hour, this would've been a complete loss.

PROS: Quiet location, away from the freeway. Roomy suites. Nice common areas. Free cocktail hour. Decent free breakfast and sometimes yummy free dinner. Staff was friendly, and tried to troubleshoot to make us happy, BUT...

CONS: There was poop in our suite toilet. Yes. Poop. Full and clogged. Discovered only after we were unpacked and settled in. Someone either forgot to check the toilet or, in my worst imagination, the staffer who came to drop off some missing pillow cases took liberties with our bathroom and didn't fess up to it. Really, really gross.

After the poop incident was cleared up (had to be plunged - we left the building), we tried to settle into bed, but I noticed there was a spider climbing off the blanket and onto my husband. Strike 2.

Our TV in the bedroom was broken - unresponsive to remote controls. Strike 3.

To top it off, my husband is a morning swimmer and was excited to use the nice indoor pool in the AM but they were way behind in pool maintenance and the chemicals were being added at 8:30AM (pool opens at 8). Definitely can't swim right after treatment, so he was pretty upset after all that we'd put up with the night before.

Overall, the management did what they could to mitigate our disastrous stay, but there's something fundamentally not clicking with this location. I'll try a Staybridge again, but will definitely check my room out thoroughly before checking in.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce M, General Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review, May 31, 2012
Please accept our apologies for your not-so-pleasant experience at our hotel. We take pride in our service and product and the condition of the room you were in is definitely unacceptable. Please give us the chance to serve you once again and let you experience what our entire team has been working hard for...the cleanest rooms and the friendliest service!
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Hickman, CA
Top Contributor
120 reviews 120 reviews
21 hotel reviews
Reviews in 46 cities Reviews in 46 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 26, 2011

This is conveniently located near family so we always stay here for holidays. The people at the front desk are extremely helpful and willing to accommodate requests. The complimentary breakfast is decent, but not the best I have had. The pool and hot tub are great! The rooms are clean and comfortable and it is located right off highway 80. There is a Starbucks just down the road near Safeway and Costco. The outlets and a mall are not far either. We plan to return for the next family get together.

Room Tip: If you want to swim or use the hot tub, ask to be on the first floor near the entrance.
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, Arkansas
Top Contributor
796 reviews 796 reviews
105 hotel reviews
Reviews in 207 cities Reviews in 207 cities
384 helpful votes 384 helpful votes
5 of 5 stars Reviewed December 17, 2011

After checking out the prices of hotels in Napa Valley I decided to stay in Fairfield at Staybridge Suites. Their rates were much more reasonable than Napa Valley. The Staybridge Suites is a new facility located convenienty off the interstate when you know the correct exit to take. They have good management philosophy because each person working there was very friendly and helpful. They have a good variety for their breakfast bar and I got in on their dinner on our first night's stay, a Thursday, when they had a good tilapia dish. One drawback on staying in Fairfield was the traffic jams we experienced on two afternoons around 4:30 or 5:00. Other than that it was a very good stay at the Staybridge.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Concord, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 28, 2011

It was so relaxing just to get away for the "Thanksgiving week-end" I can think clearly to finish my projects. They have full complimentary breakfast; indoor pool, jacuzzi and weight room. Very nice suites for bonding with your family and friends and near by Napa Valley and shopping outlets...

Thank you very much Staybridge suites Fairfield Nava Valley area.

Room Tip: Higher floors have less A/C unit noise.
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  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce M, General Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review, December 10, 2011
Thank you very much for your review. It is our goal to provide our guests with the most comfortable and relaxing stay. Your kind review will continue to inspire us to work harder in ensuring our guests are satisfied and happy! The short distance to the Napa Wineries and Premium Outlet is a sure hit when travelling with your special someone, family or friends. After a day of wine-tasting and shopping, enjoy our evening social where light dinner is served complimentary from Monday to Thursday. We hope to see you soon!
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Belgium
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 26, 2011

We booked this hotel as it was close to Napa Valley without the high rates they charge over there. We were four and stayed in a 2 bedroom suite, which also had a kitchenette and a sitting area. There were 2 bathrooms and 3 flatscreen tv's in the suite and the beds were very comfortable. Breakfast is adequate and they even offer an early free dinner with free wine, beer en soft drinks, but do not get too excited by this, it usually is a salad with soup and bread or a pasta. Still a nice gesture. If we ever visit the area again, we will gladly return.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joyce M, General Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review, November 13, 2011
Thank you for your feedback. We are happy that the amenities the Staybridge Suites provide has met the needs of your group. It was great to know that you joined us at the Manager's reception for a complimentary light dinner. We look forward to your next visit. Your Staybridge Suites Family awaits you!
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Additional Information about Staybridge Suites Fairfield Napa Valley Area

Address: 4775 Business Center Drive, Fairfield, CA 94534
Phone Number:
Location: United States > California > Fairfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Fairfield Napa Valley Area 3*
Number of rooms: 82
Official Description (provided by the hotel):
Experience the charm and hospitality of Staybridge Suites Fairfield/Napa Valley an extended-stay all-suite hotel. Located between San Francisco and Sacramento the hotel is just minutes from Napa Valley Wine Country. Other area attractions include Six Flags Discovery Kingdom Infinion Raceway and the Budweiser Tour at Anheuser Busch. Corporate travelers will enjoy easy access to companies such as Johnson and Johnson Copart Papyrus Jelly Belly Travis Air Force base and Boeing.Retreat to superior accommodations that include amenities such as a daily hot breakfast buffet and Sundowner Receptions featuring beer wine and a light dinner (Mon-Thurs) a fully-equipped kitchen a separate living room a work area with an oversized desk and executive chair and a 32' LCD flat-screen TV w/DVD player. Take advantage of complimentary guest laundry facilities a heated indoor pool Jacuzzi courtyard with two gas BBQ grills and a 24-hour fitness center. Corporate travelers can enjoy our state-of-the-art conference rooms. We also take action to conserve water recycle whenever possible and use eco-friendly products.Whether you are visiting for a tour of stunning wine country or for business let us make your next stay unforgettable. Get comfortable at Staybridge Suites! ... more   less 
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Also Known As:
Staybridge Suites Fairfield Napa Valley Area Hotel Fairfield

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