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“Great value hotel” 4 of 5 stars
Review of Homewood Suites Fairfield - Napa Valley Area

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Homewood Suites Fairfield - Napa Valley Area
3.0 of 5 Hotel   |   4755 Business Center Drive, Fairfield, CA 94534   |  
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Ranked #3 of 17 Hotels in Fairfield
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great value hotel”
4 of 5 stars Reviewed January 20, 2014

This hotel has very comfortable rooms/suites with all amenities including a complete kitchen if you want to eat in your room. The hot breakfast changes daily, and the evening manager's reception includes complimentary wine and beer, along with salad and hot entrees/sides. The lobby is large and cozy and the staff is extremely helpful.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, Director of Sales at Homewood Suites Fairfield - Napa Valley Area, responded to this review, January 28, 2014
Dear Linda P,

Thank you for choosing to stay at Homewood Suites Fairfield/Napa Valley area. We know that there are many options to choose from. We are pleased to know that you enjoyed our accommodations and your stay. We love getting feedback from our guest. We put a lot of hard work into making sure that our hotel is clean, the food is good and our guest enjoy their stay. When we get such nice comments like yours, it makes us feel like we're on the right track.

Thank you again for staying with us...we look forward to being your Home away from Home when next you're in the area.

Pamela
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    124
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    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Champaign, United States
1 review
5 of 5 stars Reviewed January 20, 2014

The Homewood Suites-Napa was an extremely comfortable place to stay. We had very professional customer service in all areas. Staf was amazing. Thank you. The area is conviently located close to the highway. We had easy access to all areas of Napa.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, Director of Sales at Homewood Suites Fairfield - Napa Valley Area, responded to this review, January 28, 2014
Dear Robert M,

It always puts a smile on our face when we read such kind comments from our guest. Thank you for staying with the Homewood Suites Fairfield/Napa Valley area. We're delighted you enjoyed your stay and our staff met your expectations. It's our goal to meet and exceed each guest experience, which we look forward to doing the next time you return to the area.

Thank you again for taking the time to share your feedback.

Pamela
Director of Sales

Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ormond Beach, United States
1 review
5 of 5 stars Reviewed January 11, 2014

I've been staying at this hotel on and off for over two years now. The management and staff are friendly, professional, accommodating, and truly want to make your stay to meet your expectations. If you have an issue, make sure you speak with the management, I am confident they will make it right.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, Director of Sales at Homewood Suites Fairfield - Napa Valley Area, responded to this review, January 28, 2014
Dear Guy,

We enjoy having you stay with Homewood Suites Fairfield/Napa Valley area, when you come to town. It is our goal to make all our guest feel welcomed. We love for our return guest to think of Homewood Suites Fairfield as their Home away from Home. Thank you for taking the time to share your experience while staying with us. It is our desire to continue to make your stay enjoyable when you visit. We Thank You for your business and have enjoyed servicing your needs while staying with us.

Pamela
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Cruz
1 review
5 of 5 stars Reviewed January 10, 2014

Perfect for my needs. Business trip: place had good Internet access and amenities. comfortable and clean. This review is asking for too many characters so I am just filling in space so it will accept my review.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review, January 12, 2014
Dear Valued Guest,

Thank you so much for taking the time to review on our hotel. We are delighted that you enjoyed your stay and that our hotel is convenient for your business needs. We look forward to seeing you in the future.
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Carson City, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014

What a wonderful experience we had,from making the reservations to walking through the front door.The front desk clerk (Kamisha) was more than helpful and so very pleasant.Our rooms were spacious and clean, having a full kitchen was handy,and the daily complimentary breakfast was really nice. Our grandsons enjoyed making their own waffles. A nice indoor pool and a basketball court,alot for the price. A great family hotel,we highly recommend it.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review, January 8, 2014
Dear Valued Guest,

Thank you for taking the time to write a review about your experience at our hotel. I am glad that you had such a wonderful experience at our property. When you factor in our amenities as you mentioned, we are the best value in the area. We will make sure we show your review to Kemisha.

Thank you again for your business and we hope to see you back!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 5, 2014

I was greeted by the smiling face of Kenisha, who I think lived at the front desk as every time I went by there be it morning or evening she was always smiling and cheerful and very helpful. I would stay there again just for her, however it is hard to pass up a Homewood Suites bed. Like slipping into a cloud with so soft coverings. The only thing not perfect I would say was the breakfast area. Non responsive help and poor planning on food as they were always out and it took awhile for them to restock. Out of bowls for oatmeal, just poor planning from that department but not enough reason to not stay there. You can always go out to breakfast or cook your own in thier very well appointed kitchen in your suite.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review, January 12, 2014
Dear Valued Guest,

We Appreciate you taking the time to review our property. Thank you for your kind words about our front desk agent Kemisha, I will be sure to show her you review. Hope to see you soon so you may give breakfast another chance because with your comments we now know how to improve breakfast so that we can avoid these issues in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orland, United States
1 review
4 of 5 stars Reviewed January 1, 2014

We stayed two nights for the reason to get away from home and work and spend two solid days as a family. This hotel has a large dining room we used for playing board games, we used their basketball court, swimming pool and spa. It was a good experience.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmvewright, Director of Sales at Homewood Suites Fairfield - Napa Valley Area, responded to this review, January 28, 2014
Dear Daniel G,

Thank you for taking the time to write such a nice review of the Homewood Suites Fairfield/Napa Valley area. We enjoy reading our guest reviews of their experience on Trip Advisor. Both the Good and Bad reviews help us continue to strive for Excellence. We're glad both you and your family enjoyed your quick getaway. We're here anytime you'd like to return and next time around you can think of Homewood Suites as your Home away from Home.

Thank you.

Pamela
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Fairfield - Napa Valley Area

Address: 4755 Business Center Drive, Fairfield, CA 94534
Phone Number:
Location: United States > California > Fairfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Fairfield - Napa Valley Area 3*
Number of rooms: 85
Official Description (provided by the hotel):
Make Yourself at Home® at the Homewood Suites by Hilton® Fairfield – Napa Valley hotel. You will enjoy a spacious and comfortable residential-style extended stay hotel accommodation with great amenities conveniently located in Fairfield, California. Few hotels in Napa Valley offer more to help you feel right at home. Craft a home-cooked meal in the full kitchen then relax in front of a TV with premium cable channels. Enjoy nice touches like complimentary Neutrogena® bath products, a clock radio with MP3 connectivity, iron and ironing board, hairdryer, and USA Today® delivered each weekday morning. Make your stay a comfortable and memorable one here at the Homewood Suites Fairfield, California in the Napa Valley area. ... more   less 
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Also Known As:
Homewood Suites Fairfield-Napa Valley Area Hotel Fairfield
Homewood Fairfield
Fairfield Homewood Suites

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