When I stayed here and phoned down to the front desk to let them know that my television would not turn on, no one answered the phone after 15 rings!! I tried calling three times and no one would pick up! Then they had the nerve to look at me like I was crazy because I had to go down to the front desk to ask for assistance with my television! That's not what I call attentive or accommodating at all! After they took care of my TV I had another issue with my room and phoned the front desk and guess what, no one would answer the phone! So I just took care of my work and left at checkout time. The breakfast was meager for the rates they charge at this completely overpriced hotel. I wonder why they even have phones in this hotel? I WILL NOT BE STAYING HERE AGAIN.... NOT AT THEIR RATES WITH THE KIND OF "SERVICE" THEY OFFER! This happened quite some time ago, but I won't ever forget it!
- Official Description (provided by the hotel):
- Hilton Garden Inn Fairfield has been voted Best Hotel in Solano County twelve (12) years in a row!We provide easy access to many of the area's popular attractions, including Napa Valley, Anheuser-Busch, Jelly Belly, Six Flags Discovery Kingdom, and the Vacaville Outlets, while serving as the perfect midway point for travelers between San Francisco and Sacramento. Unwind in a spacious guest room or suite, and enjoy the latest technology and conveniences to ensure you make the most of your stay. Sleep in a comfortable Garden Sleep System® bed, and surf the web with complimentary internet access available in each room.Indulge in a delicious meal at the highly-acclaimed Ahi's Seafood and Chop House, open daily for breakfast, lunch and dinner. For more casual eating, visit the Pavilion Pantry® for sundries, beverages and ready-to-cook meals, ideal for the in-room microwave oven and refrigerator. Maintain your fitness regimen during your stay and work out in the fitness center, or take a dip in the sparkling outdoor pool. With over 6,000 square feet of banquet space, we are also an excellent venue for your next meeting or special event for up to 500 guests. ... more less
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- Also Known As:
- Hilton Garden Inn Fairfield Hotel Fairfield
- Hilton Fairfield