The lobby elevator was being worked on and was not in operation. The garden elevator was working.
I explained to your clerk that my wife had a mobility problem (bad ankle). Stairs are a problem for her. He put us on the 2nd floor at least 50 yds down from the garden elevator, insisting that it was no better for my wife than climbing the stairs at the lobby. There are only 5 steps up to the Garden Elevator from the Ground Floor. There were no rooms available on the first floor due to re-carpeting. HOWEVER - there were rooms available near the garden elevator.
Your clerk also made it clear to me that we would have to pay for our breakfast. The Red Lion in Medford, OR gave us a free breakfast without any problem.
Given the mess created by all of the renovation going on, your organization should have been giving a free breakfast to every guest willing to climb the stairs
I made my reservation via Hotwire - which is the ONLY reason I decided to stay at all. The charge for the room was non-refundable.
There are 3 Best Western motels in the Eureka area. I will go there next time.
I promise not to use Hotwire in Eureka again.
- Official Description (provided by the hotel):
- Conveniently located off Highway 101 near the towering Redwoods of Northern California, the Red Lion Hotel Eureka is close to the area's finest attractions and just 15 minutes from the Eureka/Arcata Municipal Airport with our complimentary airport transportation. Take a walk down the beautiful Victorian Seaport of Old Town Eureka filled with boutique shops and art galleries. Visit state and national Redwood parks just minutes away. Enjoy the nearby Pacific Ocean, whitewater rafting and deep-sea charter fishing. Our 175 spacious guest rooms include nine suites and feature all the amenities you'd expect of a first-class hotel such as Red Lion's plush pillowtop beds, amenities featuring Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, room service, hairdryers and same day laundry and valet service. Guests can also enjoy relaxing and working out at our outdoor pool, whirlpool and fitness center. For your dining pleasure, the Pacific Grill serves distinctive Northwest cuisine or step into R.J.'s Bar & Grill and enjoy a drink while watching your favorite sport team. We also offer Red Lion's signature Roaring Start Breakfast Buffet. Don't forget, kids 10 and younger eat free with each adult. With 6,800 square feet of flexible meeting and banquet space, we are able to accommodate up to 220 guests for your next conference or special occasion. For business or pleasure, Red Lion Hotel Eureka is committed to care, comfort and value. And bring your pets - we're pet friendly! ... more less
- Reservation Options:
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- Also Known As:
- Red Lion Eureka
- Eureka Red Lion