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“Resort OK - very disappointed in condition of unit” 3 of 5 stars
Review of Welk Resort San Diego

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Welk Resort San Diego
3.5 of 5 Resort   |   8860 Lawrence Welk Drive, Escondido, CA 92026   |  
Hotel amenities
Ranked #5 of 17 hotels in Escondido
White Plains, New York
Top Contributor
152 reviews 152 reviews
14 hotel reviews
Reviews in 54 cities Reviews in 54 cities
51 helpful votes 51 helpful votes
“Resort OK - very disappointed in condition of unit”
3 of 5 stars Reviewed January 23, 2014

Was delighted to find time share so close to San Diego [38 miles south ] and the Temecula wine country [15 miles north]. Checked reviews and it sounded favorable. When I arrived I was told that the unit assigned [Gypsy 238] was one of those renovated. However when I got there with my guest I was very disappointed in the condition. As you can see from the attached pictures not only was the furniture in poor condition, the unit was dirty and there were immediate serious maintainence issues. The kitchen sink would not drain because the garbage disposal was clogged. The tub in the master suite would not drain and I had to take a shower standing in four inches of water. It turned out that when it was fixed it had been totally clogged with hair! [disgusting]. Clearly neither of these drains had been attended to by cleaning team when the last renter's left or both of these issues would have been caught. The rugs in the living room and master bedroom were so filthy I would not walk around barefoot. They were to be cleaned during the day [on Tuesday] while we were out. However the service man showed up at 7:30PM on Tuesday to shampoo the rugs! Didn't happen that night or ever during or stay. The plantation blinds in the living room need to be adjusted as one set would not even stay in place shut [had to force them in place to stay], the couch is in need of replacement as is the damaged ottoman. Mattress of poor quality. Very sad condition. On the flip side the resort has nice amenities and the location is a good location for touring southern CA. Had little interaction with staff and what I did was ineffective. Went to spa and could not even get in. No sign indicating hours only telling me to sit outside and someone would come - but lights were out. It did not seem very professional. Looked like someone only came if there was an appointment. Very confusing.

Room Tip: If you have a handicapped person in your party ask for an end unit so you can use handicap parking a...
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  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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746 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
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English first
Buckeye, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2014

Rooms with mountain view are higher quality. Others are very nice. I would recommend second or third floor. Great place for children, lots of activities. The restaurant was excellent. I give this entire resort a very high rating.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, January 28, 2014
Dear Claudette S,
I appreciate the wonderful review and the feedback from your stay with us. It is great to hear you enjoyed your Christmas week stay here at the Welk Resort. Thank you for taking the time to post a review and for your recommendations. We look forward to having you vacation with us again soon.
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Henderson, Nevada
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 22, 2014

We had mediocre expectations, but were very pleasantly surprised. Upgraded condos, swimming & activities for kids, a theater, a restaurant, golf, gift stores & all on the premises. Close to a freeway (but not too close)-San Diego, Coronado Island, Torrey Pines, Temecula, Safari Wild Animal Park (among other destinations are close and an easy trip on the freeway. Definitely planning to come here again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, January 28, 2014
Dear Ellen W,
I appreciate the feedback and recommendations from your stay with us. Thank you taking the time to post a review and the highlights and details you provided on the resort. It is great to hear you enjoyed your stay here at the Welk Resort. We look forward to you returning to vacation with us again.
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Manteca, California
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 22, 2014

Looking for a perfect place to visit with another couple? This is it!? Our lovely two bedroom suite was on the second floor, overlooking a portion of the golf course. Our balcony with table and chairs was a ideal location for "kick-back" time or enjoying a meal. Our friends had never been to the Welk Resort so it was our pleasure to introduce them to the many amenities offered here. Three mornings a week Free Golf Clinics are offered, and whether a golfer or not, these clinics are well attended and we have picked up many valuable tips from the knowledgeable Pros. Attending a delightful performance of "Hair Spray" highlighted one of our evenings and the fabulous Street Fair one day offered every kind of clothing, decorative items, and food you could want. If you have an opportunity to visit any of the Welk Resorts, pack your bag and be "on your way."

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, January 28, 2014
Dear Tafknight,
Thank you for your fantastic review and your recommendation to visit any of our Welk Resort locations. I couldn’t agree with you more! It is great to see you and your friends had a wonderful stay with us. I appreciate you taking the time to post your review and the highlights and details provided on our resort activities and amenities. We are looking forward to you packing your bag and returning to vacation with us again soon.
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Lakeway, Texas
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed January 21, 2014

Sometimes timeshare swaps aren't so wonderful. This resort is very nice because it is maintained very well and has nice amenities. Our two room villa appeared to have just been renovated. The kitchen was new, everything was freshly painted, beds were comfortable and furniture was new. The villas are in clusters with each having a pool and lots of barbecue grills. The golf course seemed nice although I didn't play -rates were reasonable. There is not much nearby. The town of Escondido is about 15 miles. However it's on I15 so it's easy to go south to shopping and into San Diego

Room Tip: We were in the Merry Hill cluster in Calcutta 112 which is in the first floor and looked out on the...
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  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, January 28, 2014
Dear Bobinlakeway,
Thank you for staying here at the Welk Resort and taking the time to post a review. I appreciate the highlights and comments on the quality and condition of our resort and villas. I am glad to see you felt you had a great exchange experience. We look forward to welcoming you back to our resort if your return to the area.
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Charlotte, NC
Top Contributor
74 reviews 74 reviews
53 hotel reviews
Reviews in 53 cities Reviews in 53 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed January 20, 2014

My family and I had stayed at this resort about 4 years ago and thought it was nice. So this time, a buddy and I left our families at home and went to San Diego for a 4-day tennis trip. We stayed in a 1-bedroom suite at the Villas on the Green section of this resort, exchanging through Interval International.

Located about 35 miles from SAN airport, away from most of the congestion of San Diego which means you will need a car to get around. Grocery store (Vons) is about 5 miles away but there is an onsite store and Pizza Hut Express. The grounds are quite nice, with pool, golf and tennis courts. Since our wives and kids were not with us, we did not use the pool or participate in other resort activities.

One of our goals was to play tennis for a couple hours a day and then visit San Diego area. Since we played early morning and it was chilly this time of year, we did not have any competition for court time. The 2 tennis courts were lighted with hard surface.

Likes
* Free parking
* Free Wi-Fi, reasonable speed, easy to connect without dropping connection
* Tranquility of resort
* Nice grounds
* Lots of outdoor grills
* Decent size room and décor

Neutral
* Distance to most San Diego attractions (no big deal for us)
* Appliances working but slightly dated

Dislikes
* Insulation between floors not great so can hear people upstairs stomping around
* Shower is very nice but lighting too dark
* Laundry machines not in room
* Dining chairs looked quite used and stained
* Sofa bed uncomfortable

Summary
Nice place for getaway, whether as adults or with children. Would stay here again.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, January 21, 2014
KermitNC,
I appreciate you taking the time to post a review and the highlights and details provided on the resort activities, location and features. It is great to hear you enjoyed your exchange visit / tennis trip here at the Welk Resort. We look forward to you returning for another fun filled vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Gatos, California
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 18, 2014

We exchanged 2-bdr villas in the Marriott Newport Coast and they gave us the very minimum possible in exchange, Smallest 1-bdr with NO washer and dryer and a master bedroom w/ view to the garbage dumps. Not only there was zero interest to accommodate any of our requests, the overall attitude was rude. Beware, expect the minimum.

  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, January 21, 2014
Dear Efi101,
I apologize for the challenges encountered during your exchange visit to Welk Resort. The exchange parameters are set up through your exchange company not by Welk Resort. We would not control what you placed into exchange and the villa exchange equivalent provided to you at Welk Resort by your exchange company. That being said, your concerns have been brought to the attention of our resort management team. That is not the impression we want taken away from a stay at our resort. I hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Welk Resort San Diego

Address: 8860 Lawrence Welk Drive, Escondido, CA 92026
Location: United States > California > Escondido
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 hotels in Escondido
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Welk Resort San Diego 3.5*
Official Description (provided by the hotel):
Welk Resort San Diego is a Southern California vacation all suite/villa destination Resort and Water Park offering couples and families the ultimate San Diego getaway experience. Just minutes from world famous destinations San Diego Zoo's Wild Animal Park (20 minutes), LEGOLAND (25 minutes), San Diego Zoo (40 minutes), San Diego Gaslamp District (35 minutes), SeaWorld (40 minutes) Temecula wineries, area casinos, and some of the most beautiful beaches (30 minutes) in the world! Welk Resorts offers luxurious and spacious one and two bedroom villa suites, with panoramic views of golf courses or surrounding mountains. Villas include sitting and dining areas, complete kitchens with full cookware and dishware, patios or balconies, and complimentary high speed Internet access. Parking is complimentary and there are no resort fees. Guests will experience casual dining at Canyon Grille restaurant or Pizza Hut Express, fun in the sun at Five Clubhouses featuring one colossal pool and seven large pools & 8 spas, two water slides, two kids' splash pads and playgrounds, table games, catch and release fishing pond, hourly planned activities for all age groups, lighted tennis courts, and a relaxing round of golf on one of two 18 hole golf courses. The Welk Resort Theatre is home to top-notch talent performing Broadway style musicals and starring in comedy and variety shows, including tribute bands. During the Summer are music festivals at the Welk Amphitheatre on the Greens. ... more   less 
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Also Known As:
Welk Resort San Diego Hotel Escondido
Welk Hotel Escondido
Welk Resort Escondido
Welk Hotel San Diego

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