I won't claim to any expert, but I know when someone seems genuinely pleased to have you as a guest. I mean guest as in they'd like you to enjoy your stay. I mean guest in the most welcoming sense. While the accommodations were comfortable and arranged with great care and the breakfast was sensational, it was the attentive and welcoming spirit that made out stay one we will remember for a long time. Put it this way, if Liz and Carol ran a B&B in Pacoima, it would probably be worth a visit to spend a few days with them.