First let me state that my reservation was made in advance and was confirmed with the Hilton website directly. When I arrived for check-in (3pm), I was told that the hotel was full and I would not be able to obtain the room in which I was promised. I could not understand how a confirmation was made and not upheld by this hotel. And to make things worst the manager did not explain how this could have happened or apologize for the inconvenience. This establishment treated me as though I did not matter, do to the fact that they were "full". I found the Courtyard Marriott of Emeryville to be an excellent alternative; the staff was great and the hotel was immaculate! Courtyard Marriott was a better choice by far for a direct view of the bay!!
- Official Description (provided by the hotel):
- The Hilton Garden Inn San Francisco/Oakland Bay Bridge is nestled on the waterfront at the foot of the historic San Francisco Bay Bridge in Emeryville, Ca. The hotel boasts panoramic views of the Berkeley Hills and the San Francisco Bay. The hotel is conveniently located minutes from Berkeley, San Francisco, and Oakland and is perfect for business and leisure travelers alike. ... more less
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- Also Known As:
- Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville
- Hilton Garden Inn Emeryville
- Emeryville Hilton Garden Inn
- Hilton Emeryville